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# Technical Documentation

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## Related Documentation

- CTP Platform Does Not Power On

# CTP Platform Shuts Down

#### Problem

- Temperature is too high.
- Power is lost.

#### Solution

1. Verify that power connections are properly attached.
2. Verify that device is receiving power.
3. Look to see whether or not the LEDs are lit.
4. Run diagnostics using the CLI.
5. If the device does not reset, contact JTAC.

## Related Documentation

- CTP Platform Does Not Power On

#### Published: 2011-01-31

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