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# Technical Documentation

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## Related Documentation

- CTP Platform Shuts Down

# CTP Platform Does Not Power On

#### Problem

- Device is not receiving power.
- Module's power supply has malfunctioned.
- Power source cannot handle system load.

#### Solution

1. Verify that all power connections are correct.
2. Verify that the power supply is delivering the correct voltage, current, and wattage to the device. See the system specifications for your particular CTP platform.
3. If the platform still does not operate, contact the Juniper Networks Technical Assistance Center (JTAC).

## Related Documentation

- CTP Platform Shuts Down

#### Published: 2011-01-31

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