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### Europe

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### Asia Pacific

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# Technical Documentation

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## Documentation Search

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## Related Documentation

- Return Procedure
- Locating CTP Component Serial Numbers
- Information You Might Need to Supply to JTAC
- Returning CTP Products for Repair or Replacement

# Contacting Customer Support

See the Juniper Networks Web site for complete customer service information:

- http://www.juniper.net/support/guidelines.html

For your convenience, we provide multiple options for requesting and receiving technical support from the Juniper Networks Technical Assistance Center (JTAC):

- By the Web using Juniper Networks, Inc. Case Manager:

  https://www.juniper.net/cm/index.jsp

- By telephone:

  From the US, Canada, and Mexico at 1–888–314–JTAC

  From all other locations at 408–745–9500

## Related Documentation

- Return Procedure
- Locating CTP Component Serial Numbers
- Information You Might Need to Supply to JTAC
- Returning CTP Products for Repair or Replacement

#### Published: 2011-01-31

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