Flagging an Incident To a User

You can flag an incident to a user. Flagging or owning an incident, displays that incident in My AIM Home. You can also flag an incident to a user from the Incident Manager user interface (see ______).

Incidents that are bold indicate that they have been flagged to you since the last time you logged into AIM.

To flag an incident to a user from My AIM Home, follow these steps:

1. From My AIM Home, click the incident synopsis link. The Incident Detail page appears.
2. On the Incident Detail page, click Flag to Users. The Flag To Users page appears.
3. On the Flag to Users page, select the user(s) to which you want to flag the incident.
4. Click Save. A flag appears in the incident Flag column in My AIM Home.