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The Incidents table displays a list of the incidents, that have been collected from in archive location, that are specifically owned by or flagged to the user. To own an incident, see Assigning an Incident Owner; to flag an incident to a user, see Flagging an Incident To a User.

The Incidents table columns include the information and functionality described in Table 57.


Table 57: My AIM Home Incident Table Column Descriptions
Column
Description
Range/Length
Default

!

Priority of the incident.

1—4

Set by the JUNOS device; may be overridden by a Reaction Policy.

Organization/Device Group

Name of the AIM organization and the associated device group name.



Host ID

Unique identifier representing the specific incident occurrence.

N/A

Set by the JUNOS system or AIM application if there are multiple PRBs.

Synopsis

Textual description of the incident. This field is a link used to navigate to the detail screen of the selected incident. For more information about viewing the selected incident, see Viewing Incident Detail.

N/A

Set by the JUNOS system

Occurred

Time that the JUNOS device detected the incident

Date, time, and time zone in the following format:
yyyy-mm-dd 08:22:39 time zone

N/A

Owner

User currently assigned ownership for this incident, as well as the owner's status regarding the incident in the following format:
Format: owner (status)

See Assigning an Incident Owner for how to assign an owner to an incident

Owner—Any valid user AIM application software user

Status—Assigned, In progress, or Completed

Unassigned

Status

Status of this incident with regards to the AIM Application system. It relates to the interactions between the AIM application and JTAC case status. For more information about changing the incident status, see Changing Incident Owner Status

Initial, Submitted, Created, or Updated


Initial

Case ID

Case ID assigned by Juniper Case Management. This field is a hot link used to navigate into Juniper Case Management. For more information about Juniper Case Management, see Submitting a Case.

N/A

Empty until the case is created.

Flag

Indicates if this entry has been flagged to the user for inspection. For more information about flagging an incident to a user, seeFlagging an Incident To a User

N/A

Empty until the case is created.



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