Step 7: Check for Interface Error Statistics
Purpose
Persistent interface error statistics indicate that you need to open a case with JTAC.
Action
To check the local interface for error statistics, use the following JUNOS CLI operational mode command:
user@host>show interfaces t1-fpc/pic/port:channelextensiveSample Output
user@host#show interfaces t1-2/1/0:20 extensivePhysical interface: t1-2/1/0:20, Enabled, Physical link is UpInterface index: 210, SNMP ifIndex: 173, Generation: 93Link-level type: Cisco-HDLC, MTU: 1504, Clocking: Internal, Speed: T1, Loopback: Local, FCS: 16,Mode: C/Bit parity, Framing: ESFDevice flags : Present RunningInterface flags: Point-To-Point SNMP-TrapsLink flags : No-KeepalivesHold-times : Up 0 ms, Down 0 msCoS queues : 4 supportedLast flapped : 2004-05-20 21:46:27 UTC (00:26:47 ago)Statistics last cleared: 2004-05-20 22:12:03 UTC (00:01:11 ago)Traffic statistics:Input bytes : 88680 27640 bpsOutput bytes : 88680 27640 bpsInput packets: 1010 39 ppsOutput packets: 1010 39 ppsInput errors:Errors: 0, Drops: 0, Framing errors: 0, Policed discards: 0, L3 incompletes: 0, L2 channel errors: 0,L2 mismatch timeouts: 0, HS link CRC errors: 0, SRAM errors: 0Output errors:Carrier transitions: 0, Errors: 0, Drops: 0, Aged packets: 0DS1 alarms : NoneDS3 alarms : NoneDS1 defects : NoneDS3 defects : NoneT1 media: Seconds Count StateSEF 0 0 OKBEE 0 0 OKAIS 0 0 OKLOF 0 0 OKLOS 0 0 OKYELLOW 0 0 OKBPV 0 0EXZ 0 0LCV 0 0PCV 0 0CS 0 0LES 0ES 0SES 0SEFS 0BES 0UAS 0DS3 media: Seconds Count StatePLL Lock 0 0 OKReframing 0 0 OKAIS 0 0 OKLOF 0 0 OKLOS 0 0 OKIDLE 0 0 OKYELLOW 0 0 OKBPV 0 0EXZ 0 0LCV 0 0PCV 0 0CCV 0 0LES 0PES 0PSES 0CES 0CSES 0SEFS 0UAS 0Interface transmit queues:B/W WRR Packets Bytes Drops ErrorsQueue0 95 95 0 0 0 0Queue1 5 5 1010 88680 0 0HDLC configuration:Giant threshold: 1514, Runt threshold: 3Timeslots : All activeLine encoding: B8ZS, Byte encoding: Nx64K, Data inversion: Disabled, Idle cycle flag: flags,Start end flag: sharedDS-3 BERT configuration:BERT time period: 10 seconds, Elapsed: 0 secondsAlgorithm: 2^3 - 1, Pseudorandom (1), Induced error rate: 10e-0DS1 BERT configuration:BERT time period: 10 seconds, Elapsed: 0 secondsInduced Error rate: 10e-0, Algorithm: 2^15 - 1, O.151, Pseudorandom (9)Packet Forwarding Engine configuration:Destination slot: 2, PLP byte: 2 (0x14)CoS transmit queue Bandwidth Buffer Priority Limit% bps % bytes0 best-effort 95 1459200 95 0 low none3 network-control 5 76800 5 0 low noneLogical interface t1-2/1/0:20.0 (Index 74) (SNMP ifIndex 213) (Generation 14)Flags: Point-To-Point SNMP-Traps Encapsulation: Cisco-HDLCProtocol inet, MTU: 1500, Generation: 24, Route table: 0Flags: NoneAddresses, Flags: Is-Preferred Is-PrimaryDestination: 10.10.1.1, Local: 10.10.1.2, Broadcast: Unspecified, Generation: 24What It Means
Check for any error statistics that may appear in the output. There should not be any input or output errors. If there are any persistent input or output errors, open a case with JTAC at
support@juniper.net, or at 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States).