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Monitoring the SSB

You monitor the M20 router System and Switch Board (SSB) to ensure that it provides allocation of incoming data packets throughout shared memory on the Flexible PIC Concentrators (FPCs), transfers outgoing data cells to the FPCs for packet reassembly, performs route lookups using the forwarding table, monitors system components for failure and alarm conditions, and monitors FPC operation and reset. (See Table 94.)


Table 94: Checklist for Monitoring the SSB
Monitor SSB Tasks
Command or Action



  1. Display the SSB Environmental Status

show chassis environment

  1. Display the SSB Detailed Status

show chassis ssb

  1. Check the SSB LEDs

Check the LEDs on the SCB faceplate.


  1. Display SSB Error Messages in the System Log File

show log messages

  1. Display SSB Error Messages in the Chassis Daemon Log File

show log chassisd | match ssb


  1. Check the SSB Connection

Check the thumbscrews on the left and right sides of the SSB.

  1. Perform a Swap Test on the SSB
  1. Take the SSB offline.
  2. Remove the SSB.
  3. Replace the SSB with one that you know works.


  1. Display the SSB Hardware Information

show chassis hardware

  1. Locate the SSB Serial Number ID Label

Look for the SSB serial number label located on the top of the SSB adjacent to the SDRAM memory bank.

  1. Display the SSB Firmware Version

show chassis firmware

See Return the Failed Component, or follow the procedure in the M20 Internet Router Hardware Guide.



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