Monitoring the HCM
You monitor the High-Availability Chassis Manager (HCM) on the M10i router to ensure that it works with its companion Routing Engine to provide control and monitoring functions for router components. You also monitor the HCM to ensure that it displays alarm status and takes Physical Interface Cards (PICs) online and offline. (See Table 100.)
Table 100: Checklist for Monitoring the HCM
Remove the HCM and replace it with one that you know works.
Follow the procedure in the M10i Internet Router Hardware Guide to remove an HCM.
- If two HCMs are installed, determine which HCM is master using the
show chassis environment hcmCLI command.- Switch HCM mastership using the
request chassis routing-engine master switchCLI command.- Shut down the router software using the
request system haltCLI command.- Remove the Routing Engine.
- Remove the failed HCM.
- Install the HCM that works.
- Install the Routing Engine.
- Ensure that the HCM is functioning properly using the
show chassis environment hcmCLI command.If the HCM still doesn't work, return it. See Return the Failed Component or follow the procedure described in the M10i Internet Router Hardware Guide.
See Return the Failed Component, or follow the procedure in the M10i Internet Router Hardware Guide.