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Monitoring the HCM

You monitor the High-Availability Chassis Manager (HCM) on the M10i router to ensure that it works with its companion Routing Engine to provide control and monitoring functions for router components. You also monitor the HCM to ensure that it displays alarm status and takes Physical Interface Cards (PICs) online and offline. (See Table 100.)


Table 100: Checklist for Monitoring the HCM
Monitor HCM Tasks
Command or Action
  1. Check HCM LEDs

Look at the LEDs on the HCM component faceplate.

  1. Check HCM Environmental Status

show chassis environment hcm

  1. Check the Companion Routing Engine Status

show chassis routing-engine

show chassis alarms

  1. Remove an HCM

Remove the HCM and replace it with one that you know works.

Follow the procedure in the M10i Internet Router Hardware Guide to remove an HCM.

  1. If two HCMs are installed, determine which HCM is master using the show chassis environment hcm CLI command.
  2. Switch HCM mastership using the request chassis routing-engine master switch CLI command.
  3. Shut down the router software using the request system halt CLI command.
  4. Remove the Routing Engine.
  5. Remove the failed HCM.
  1. Install an HCM
  1. Install the HCM that works.
  2. Install the Routing Engine.
  3. Ensure that the HCM is functioning properly using the show chassis environment hcm CLI command.

If the HCM still doesn't work, return it. See Return the Failed Component or follow the procedure described in the M10i Internet Router Hardware Guide.

  1. Display the HCM Hardware Information

show chassis hardware

  1. Locate the HCM Serial Number ID Label

Look near the front of the component on the right side.

See Return the Failed Component, or follow the procedure in the M10i Internet Router Hardware Guide.



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