Verifying Router Component Failure

CAUTION: Before performing a swap test, always check for bent pins in the midplane and check the component for stuck pins in the connector. Pins stuck in the component connector can damage other good slots during a swap test.

Action

To verify router component failure, perform a swap test on a component as follows:

1. Replace a failed component with one that you know works.
2. Verify the component status by using the appropriate show chassis component-name command. If the replaced component works, the original component is defective.
3. If the replaced component does not work, remove it and check the component midplane connector for bent pins. If the replaced component still does not work, contact JTAC, and see Return the Failed Component.