Contact JTAC

If you cannot determine the cause of a problem or need additional assistance, contact JTAC at support@juniper.net or at 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States). For details on the information you need to provide for JTAC, See Contact JTAC. For steps to return a failed component, see Return the Failed Component.