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Configuring Conditions That Trigger Alarms
For the different types of PICs, you can configure
which conditions trigger alarms and whether they trigger a red or
yellow alarm. Red alarm conditions light the RED ALARM LED
on the router’s craft interface and trigger an audible alarm
if one is connected to the contacts on the craft interface. Yellow
alarm conditions light the YELLOW ALARM LED on the router’s
craft interface and trigger an audible alarm if one is connected to
the craft interface.
 |
Note:
By default, any failure condition on the integrated-services
interface (Adaptive Services PIC) triggers a red alarm.
|
To configure conditions that trigger alarms and
that can occur on any interface of the specified type, include the alarm statement at the [edit chassis] hierarchy level.
- [edit chassis]
-
alarm {
-
-
interface-type {
-
alarm-name (red | yellow | ignore);
- }
- }
alarm-name is the
name of an alarm.
Table 40 lists the systemwide
alarms and the alarms for each interface type.
Table 40: Configurable
PIC Alarm Conditions
|
Interface/System
|
Alarm Condition
|
Configuration Option
|
| SONET/SDH
and ATM |
Link alarm indication signal
|
ais-l
|
|
Path alarm indication signal
|
ais-p
|
|
Signal degrade (SD)
|
ber-sd
|
|
Signal fail (SF)
|
ber-sf
|
|
Loss of cell delineation (ATM only)
|
locd
|
|
Loss of framing
|
lof
|
|
Loss of light
|
lol
|
|
Loss of pointer
|
lop-p
|
|
Loss of signal
|
los
|
|
Phase locked loop out of lock
|
pll
|
|
Synchronous transport signal (STS) payload label (C2) mismatch
|
plm-p
|
|
Line remote failure indication
|
rfi-l
|
|
Path remote failure indication
|
rfi-p
|
|
STS path (C2) unequipped
|
uneq-p
|
| E3/T3 |
Alarm indicator signal
|
ais
|
|
Excessive numbers of zeros
|
exz
|
|
Failure of the far end
|
ferf
|
|
Idle alarm
|
idle
|
|
Line code violation
|
lcv
|
|
Loss of frame
|
lof
|
|
Loss of signal
|
los
|
|
Phase locked loop out of lock
|
pll
|
|
Yellow alarm
|
ylw
|
| Ethernet |
Link has gone down
|
link-down
|
| DS1 |
Alarm indicator signal
|
ais
|
|
Yellow alarm
|
ylw
|
| Integrated-services |
Hardware or software failure
|
failure
|
| Management-Ethernet |
Link has gone down
|
link-down
|
Chassis Conditions That Trigger Alarms
Various conditions related to the chassis components
trigger yellow and red alarms. You cannot configure these conditions. Table 41 through Table 48 list the alarms that the chassis components can generate. For information
about chassis alarms for J-series Services Routers, see the J-series Services Router Administration Guide.
For information about chassis alarms for the TX Matrix platform, see
the TX Matrix Platform Hardware Guide.
Table 41 lists the alarms that the chassis components can generate on an
M5 or M10 Internet router.
Table 41: Chassis
Components Alarm Conditions on an M5 or M10 Router
|
Chassis Component
|
Alarm Condition
|
Remedy
|
Alarm Severity
|
| Alternative media |
The router boots from an alternate boot device, the hard disk.
The CompactFlash card is typically the primary boot device. The Routing
Engine boots from the hard disk when the primary boot device fails.
|
Open a support case using the Case Manager link at
www.juniper.net/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Yellow
|
| Craft interface |
The craft interface has failed.
|
Replace failed craft interface.
|
Red
|
| Fan trays |
One fan tray has been removed from the chassis.
|
Install missing fan tray.
|
Yellow
|
|
Two or more fan trays have been removed from the chassis.
|
Install missing fan trays.
|
Red
|
|
One fan in the chassis is not spinning or is spinning below
required speed.
|
Replace failed fan tray.
|
Red
|
| Forwarding Engine Board (FEB) |
The control board has failed. If this occurs, the board attempts
to reboot.
|
Replace failed FEB.
|
Red
|
| Flexible PIC Concentrator (FPC) |
An FPC has failed. If this occurs, the FPC attempts to reboot.
If the FEB sees that an FPC is rebooting too often, it shuts down
the FPC.
|
Replace failed FPC.
|
Red
|
| Hot swapping |
Too many hot-swap interrupts are occurring. This message generally
indicates that a hardware component that plugs into the router’s
backplane from the front (generally, an FPC) is broken.
|
Replace failed component.
|
Red
|
| Routing Engine |
Error in reading or writing CompactFlash card.
|
Reformat CompactFlash card and install bootable image. If this
fails, replace failed Routing Engine.
|
Yellow
|
|
System booted from hard disk.
|
Install bootable image on CompactFlash card. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
CompactFlash card missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Hard disk missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
| Power supplies |
A power supply has been removed from the chassis.
|
Install missing power supply.
|
Yellow
|
|
A power supply has failed.
|
Replace failed power supply.
|
Red
|
| Temperature |
The chassis temperature has exceeded 55 degrees C (131 degrees
F), the fans have been turned on to full speed, and one or more fans
have failed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C (149 degrees
F), and the fans have been turned on to full speed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C (149 degrees
F), and a fan has failed. If this condition persists for more than
4 minutes, the router shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
The chassis temperature has exceeded 75 degrees C (167 degrees
F). If this condition persists for more than 4 minutes, the router
shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
The temperature sensor has failed.
|
Open a support case using the Case Manager link at
www.juniper.net/
or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Red
|
Table 42 lists the alarms that the chassis components can generate on an
M7i or M10i Internet router.
Table 42: Chassis
Components Alarm Conditions on an M7i or M10i Router
|
Chassis Component
|
Alarm Condition
|
Remedy
|
Alarm Severity
|
| Alternative media |
The router boots from an alternate boot device, the hard disk.
The CompactFlash card is typically the primary boot device. The Routing
Engine boots from the hard disk when the primary boot device fails.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Yellow
|
| Compact FEB (CFEB) |
For an M7i router, CFEB has failed. If this occurs, the board
attempts to reboot.
|
Replace failed CFEB.
|
Red
|
|
For an M10i router, both control boards have been removed or
have failed.
|
Replace failed or missing CFEB.
|
Red
|
|
Too many hard errors in CFEB memory.
|
Replace failed CFEB.
|
Red
|
|
Too many soft errors in CFEB memory.
|
Replace failed CFEB.
|
Red
|
|
A CFEB microcode download has failed.
|
Replace failed CFEB.
|
Red
|
| Fan trays |
A fan has failed.
|
Replace failed fan tray.
|
Red
|
|
For an M7i router, a fan tray has been removed from the chassis.
|
Install missing fan tray.
|
Red
|
|
For an M10i router, both fan trays are absent from the chassis.
|
Install missing fan tray.
|
Red
|
| Hot swapping |
Too many hot-swap interrupts are occurring. This message generally
indicates that a hardware component that plugs into the router’s
midplane from the front is broken.
|
Replace failed component.
|
Red
|
| Power supplies |
A power supply has been removed.
|
Insert missing power supply.
|
Yellow
|
|
A power supply has failed.
|
Replace failed power supply.
|
Red
|
|
For an M10i router, only one power supply is operating.
|
Insert or replace secondary power supply.
|
Red
|
| Routing Engine |
Error in reading or writing hard disk.
|
Reformat hard disk and install bootable image. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
Error in reading or writing CompactFlash card.
|
Reformat CompactFlash card and install bootable image. If this
fails, replace failed Routing Engine.
|
Yellow
|
|
System booted from hard disk. This alarm only applies, if you
have an optional CompactFlash card.
|
Install bootable image on CompactFlash card. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
CompactFlash card missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Hard disk missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Routing Engine failed to boot.
|
Replace failed Routing Engine.
|
Red
|
| Temperature |
The chassis temperature has exceeded 55 degrees C (131 degrees
F), the fans have been turned on to full speed, and one or more fans
have failed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C (149 degrees
F), and the fans have been turned on to full speed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C (149 degrees
F), and a fan has failed. If this condition persists for more than
4 minutes, the router shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
The chassis temperature has exceeded 75 degrees C (167 degrees
F). If this condition persists for more than 4 minutes, the router
shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
The temperature sensor has failed.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Red
|
Table 43 lists the alarms
that the chassis components can generate on an M20 Internet router.
Table 43: Chassis
Components Alarm Conditions for an M20 Router
|
Chassis Component
|
Alarm Condition
|
Remedy
|
Alarm Severity
|
| Alternative media |
The router boots from an alternate boot device, the hard disk.
The CompactFlash card is typically the primary boot device. The Routing
Engine boots from the hard disk when the primary boot device fails.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Yellow
|
| Craft interface |
The craft interface has failed.
|
Replace failed craft interface.
|
Red
|
| Fan trays |
One fan tray has been removed from the chassis.
|
Install missing fan tray.
|
Yellow
|
|
Two or more fan trays have been removed from the chassis.
|
Install missing fan trays.
|
Red
|
|
One fan in the chassis is not spinning or is spinning below
requires speed.
|
Replace fan tray.
|
Red
|
| FPC |
An FPC has failed. If this occurs, the FPC attempts to reboot.
If the System and Switch Board (SSB) sees that an FPC is rebooting
too often, it shuts down the FPC.
|
Replace failed FPC.
|
Red
|
| Hot swapping |
Too many hot-swap interrupts are occurring. This message generally
indicates that a hardware component that plugs in to the router’s
backplane from the front (generally, an FPC) is broken.
|
Replace failed component.
|
Red
|
| Routing Engine |
Error in reading or writing hard disk.
|
Reformat hard disk and install bootable image. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
Error in reading or writing CompactFlash card.
|
Reformat CompactFlash card and install bootable image. If this
fails, replace failed Routing Engine.
|
Yellow
|
|
System booted from default backup Routing Engine. If you manually
switched mastership, ignore this alarm condition.
|
Install bootable image on default master Routing Engine. If
this fails, replace failed Routing Engine.
|
Yellow
|
|
System booted from hard disk.
|
Install bootable image on CompactFlash . If this fails, replace
failed Routing Engine.
|
Yellow
|
|
CompactFlash card missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Hard disk missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Routing Engine failed to boot.
|
Replace failed Routing Engine.
|
Red
|
| Power supplies |
A power supply has been removed from the chassis.
|
Insert power supply into empty slot.
|
Yellow
|
|
A power supply has failed.
|
Replace failed power supply.
|
Red
|
| SSB |
The control board has failed. If this occurs, the board attempts
to reboot.
|
Replace failed control board.
|
Red
|
| Temperature |
The chassis temperature has exceeded 55 degrees C (131 degrees
F), the fans have been turned on to full speed, and one or more fans
have failed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C (149 degrees
F), and the fans have been turned on to full speed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C (149 degrees
F), and a fan has failed. If this condition persists for more than
4 minutes, the router shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
The chassis temperature has exceeded 75 degrees C (167 degrees
F). If this condition persists for more than 4 minutes, the router
shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
The temperature sensor has failed.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Red
|
Table 44 lists the alarms that the chassis components can generate on an
M120 router.
Table 44: Chassis
Component Alarm Conditions for an M120 Router
|
Chassis Component
|
Alarm Condition
|
Remedy
|
Alarm Severity
|
| Air filters |
Change air filter.
|
Change air filter.
|
Yellow
|
| Alternative media |
The router boots from an alternate boot device, the hard disk.
The CompactFlash card is typically the primary boot device. The Routing
Engine boots from the hard disk when the primary boot device fails.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Yellow
|
| Control Board (CB) |
A CB Ethernet switch has failed.
|
Replace failed CB.
|
Yellow
|
|
A CB has been removed.
|
Insert CB into empty slot.
|
Red
|
|
A CB has failed.
|
Replace failed CB.
|
Red
|
| Craft interface |
The craft interface has failed.
|
Replace failed craft interface.
|
Red
|
| Fan trays |
One fan tray has been removed from the chassis.
|
Install missing fan tray.
|
Yellow
|
|
Two or more fan trays have been removed from the chassis.
|
Install missing fan trays.
|
Red
|
|
One fan in the chassis is not spinning or is spinning below
required speed.
|
Replace fan tray.
|
Red
|
| Forwarding Engine Boards (FEBs) |
A spare FEB has failed.
|
Replace failed FEB.
|
Yellow
|
|
A spare FEB has been removed.
|
Insert FEB into empty slot.
|
Yellow
|
|
A FEB is offline.
|
Check FEB. Remove and reinsert the FEB. If this fails, replace
failed FEB.
|
Yellow
|
|
A FEB has failed.
|
Replace failed FEB.
|
Red
|
|
A FEB has been removed.
|
Insert FEB into empty slot.
|
Red
|
| Host subsystem |
A host subsystem has failed.
|
Replace the host subsystem.
|
Yellow
|
|
A host subsystem has been removed.
|
Insert host subsystem into empty slot.
|
Red
|
| Hot swapping |
Too many hot-swap interrupts are occurring. This message generally
indicates that a hardware component that plugs into the router’s
backplane from the front (generally, an FPC) is broken.
|
Replace failed component.
|
Red
|
| Power supplies |
A power supply has been removed from the chassis.
|
Insert power supply into empty slot.
|
Yellow
|
|
A power supply has a high temperature.
|
Replace failed power supply or power entry module.
|
Red
|
|
A power supply input has failed.
|
Check power supply input connection.
|
Red
|
|
A power supply output has failed.
|
Check power supply output connection.
|
Red
|
|
A power supply has failed.
|
Replace failed power supply.
|
Red
|
| Routing Engine |
Error in reading or writing hard disk.
|
Reformat hard disk and install bootable image. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
Error in reading or writing CompactFlash card.
|
Reformat CompactFlash and install bootable image. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
System booted from default backup Routing Engine. If you manually
switched mastership, ignore this alarm condition.
|
Install bootable image on default master Routing Engine. If
this fails, replace failed Routing Engine.
|
Yellow
|
|
System booted from hard disk.
|
Install bootable image on CompactFlash card. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
CompactFlash card missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Hard disk missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Routing Engine failed to boot.
|
Replace failed Routing Engine.
|
Red
|
| Temperature |
The chassis temperature has exceeded 55 degrees C
(131 degrees F), the fans have been turned on to full speed,
and one or more fans have failed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C
(149 degrees F), and the fans have been turned on to full
speed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C
(149 degrees F), and a fan has failed. If this condition
persists for more than 4 minutes, the router shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
Chassis temperature has exceeded 75 degrees C (167 degrees F).
If this condition persists for more than 4 minutes, the router
shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
The temperature sensor has failed.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Red
|
Table 45 lists the alarms that the chassis components can generate on an
M40 Internet router.
Table 45: Chassis
Component Alarm Conditions for an M40 Router
|
Chassis Component
|
Alarm Condition
|
Remedy
|
Alarm Severity
|
| Air filter |
Change air filter.
|
Change air filter.
|
Yellow
|
| Alternative media |
The router boots from an alternate boot device, the hard disk.
The CompactFlash card is typically the primary boot device. The Routing
Engine boots from the hard disk when the primary boot device fails.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Yellow
|
| Craft interface |
The craft interface has failed.
|
Replace failed craft interface.
|
Red
|
| Fan trays |
One fan tray has been removed from the chassis.
|
Install missing fan tray.
|
Yellow
|
|
Two or more fan trays have been removed from the chassis.
|
Install missing fan trays.
|
Red
|
|
One fan in the chassis is not spinning or is spinning below
required speed.
|
Replace fan tray.
|
Red
|
| FPC |
An FPC has an out of range or invalid temperature reading.
|
Replace failed FPC.
|
Yellow
|
|
An FPC microcode download has failed.
|
Replace failed FPC.
|
Red
|
|
An FPC has failed. If this occurs, the FPC attempts to reboot.
If the SCB sees that an FPC is rebooting too often, it shuts down
the FPC.
|
Replace failed FPC.
|
Red
|
|
Too many hard errors in FPC memory.
|
Replace failed FPC.
|
Red
|
|
Too many soft errors in FPC memory.
|
Replace failed FPC.
|
Red
|
| Hot swapping |
Too many hot-swap interrupts are occurring. This message generally
indicates that a hardware component that plugs into the router’s
backplane from the front (generally, an FPC) is broken.
|
Replace failed component.
|
Red
|
| Power supplies |
A power supply has been removed from the chassis.
|
Insert power supply into empty slot.
|
Yellow
|
|
A power supply temperature sensor has failed.
|
Replace failed power supply or power entry module.
|
Yellow
|
|
A power supply fan has failed.
|
Replace failed power supply fan.
|
Yellow
|
|
A power supply has high temperature.
|
Replace failed power supply or power entry module.
|
Red
|
|
A 5-V power supply has failed.
|
Replace failed power supply or power entry module.
|
Red
|
|
A 3.3-V power supply has failed.
|
Replace failed power supply or power entry module.
|
Red
|
|
A 2.5-V power supply has failed.
|
Replace failed power supply or power entry module.
|
Red
|
|
A power supply input has failed.
|
Check power supply input connection.
|
Red
|
|
A power supply has failed.
|
Replace failed power supply or power entry module.
|
Red
|
| Routing Engine |
Error in reading or writing hard disk.
|
Reformat hard disk and install bootable image. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
Error in reading or writing CompactFlash card.
|
Reformat CompactFlash and install bootable image. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
System booted from default backup Routing Engine. If you manually
switched mastership, ignore this alarm condition.
|
Install bootable image on default master Routing Engine. If
this fails, replace failed Routing Engine.
|
Yellow
|
|
System booted from hard disk.
|
Install bootable image on CompactFlash card. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
CompactFlash card missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Hard disk missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Routing Engine failed to boot.
|
Replace failed Routing Engine.
|
Red
|
| SCB |
The System Control Board (SCB) has failed. If this occurs, the
board attempts to reboot.
|
Replace failed SCB.
|
Red
|
| Temperature |
The chassis temperature has exceeded 55 degrees C (131 degrees
F), the fans have been turned on to full speed, and one or more fans
have failed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C (149 degrees
F), and the fans have been turned on to full speed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C (149 degrees
F), and a fan has failed. If this condition persists for more than
4 minutes, the router shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
The chassis temperature has exceeded 75 degrees C (167 degrees
F). If this condition persists for more than 4 minutes, the router
shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
The temperature sensor has failed.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Red
|
Table 46 lists the alarms that the chassis components can generate on an
M40e or M160 Internet router.
Table 46: Chassis
Component Alarm Conditions for an M40e or M160 Router
|
Chassis Component
|
Alarm Condition
|
Remedy
|
Alarm Severity
|
| Air filter |
Change air filter.
|
Change air filter
|
Yellow
|
| Alternative media |
The router boots from an alternate boot device, the hard disk.
The CompactFlash card is typically the primary boot device. The Routing
Engine boots from the hard disk when the primary boot device fails.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Yellow
|
| Connector Interface Panel (CIP) |
A CIP is missing.
|
Insert CIP into empty slot.
|
Red
|
| Craft interface |
The craft interface has failed.
|
Replace failed craft interface.
|
Red
|
| Fan trays |
One fan tray has been removed from the chassis.
|
Install missing fan tray.
|
Yellow
|
|
Two or more fan trays have been removed from the chassis.
|
Install missing fan trays.
|
Red
|
|
One fan in the chassis is not spinning or spinning below required
speed.
|
Replace fan tray.
|
Red
|
| FPC |
An FPC has an out of range or invalid temperature reading.
|
Replace failed FPC.
|
Yellow
|
|
An FPC microcode download has failed.
|
Replace failed FPC.
|
Red
|
|
An FPC has failed. If this occurs, the FPC attempts to reboot.
If the MCS sees that an FPC is rebooting too often, it shuts down
the FPC.
|
Replace failed FPC.
|
Red
|
|
Too many hard errors in FPC memory.
|
Replace failed FPC.
|
Red
|
|
Too many soft errors in FPC memory.
|
Replace failed FPC.
|
Red
|
| Hot swapping |
Too many hot-swap interrupts are occurring. This message generally
indicates that a hardware component that plugs into the router’s
backplane from the front (generally, an FPC) is broken.
|
Replace failed component.
|
Red
|
| Miscellaneous Control
Subsystem (MCS) |
An MCS has an out of range or invalid temperature reading.
|
Replace failed MCS.
|
Yellow
|
|
MCS0 has been removed.
|
Reinstall MCS0.
|
Yellow
|
|
An MCS has failed.
|
Replace failed MCS.
|
Red
|
| Packet Forwarding Engine
Clock Generator (PCG) |
A backup PCG is offline.
|
Set backup PCG online.
|
Yellow
|
|
A PCG has an out of range or invalid temperature reading.
|
Replace failed PCG.
|
Yellow
|
|
A PCG has been removed.
|
Insert PCG into empty slot.
|
Yellow
|
|
A PCG has failed to come online.
|
Replace failed PCG.
|
Red
|
| Routing Engine |
Error in reading or writing hard disk.
|
Reformat hard disk and install bootable image. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
Error in reading or writing CompactFlash card.
|
Reformat CompactFlash and install bootable image. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
System booted from default backup Routing Engine. If you manually
switched mastership, ignore this alarm condition.
|
Install bootable image on default master Routing Engine. If
this fails, replace failed Routing Engine.
|
Yellow
|
|
System booted from hard disk.
|
Install bootable image on CompactFlash card. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
CompactFlash card missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Hard disk missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Routing Engine failed to boot.
|
Replace failed Routing Engine.
|
Red
|
| Power supplies |
A power supply has been removed from the chassis.
|
Insert power supply into empty slot.
|
Yellow
|
|
A power supply has failed.
|
Replace failed power supply.
|
Red
|
| Switching and Forwarding
Module (SFM) |
An SFM has an out of range or invalid temperature reading on
SPP.
|
Replace failed SFM.
|
Yellow
|
|
An SFM has an out of range or invalid temperature reading on
SPR.
|
Replace failed SFM.
|
Yellow
|
|
An SFM is offline.
|
Set SFM online.
|
Yellow
|
|
An SFM has failed.
|
Replace failed SFM.
|
Red
|
|
An SFM has been removed from the chassis.
|
Insert SFM into empty slot.
|
Red
|
|
All SFMs are offline or missing from the chassis.
|
Insert SFMs into empty slots or set all SFMs online.
|
Red
|
| Temperature |
The chassis temperature has exceeded 55 degrees C (131 degrees
F), the fans have been turned on to full speed, and one or more fans
have failed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C (149 degrees
F), and the fans have been turned on to full speed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C (149 degrees
F), and a fan has failed. If this condition persists for more than
4 minutes, the router shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
The chassis temperature has exceeded 75 degrees C (167 degrees
F). If this condition persists for more than 4 minutes, the router
shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
The temperature sensor has failed.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Red
|
Table 47 lists the alarms
that the chassis components can generate on an M320 Internet router.
Table 47: Chassis
Component Alarm Conditions for an M320 Router
|
Chassis Component
|
Alarm Condition
|
Remedy
|
Alarm Severity
|
| Air filters |
Change air filter.
|
Change air filter.
|
Yellow
|
| Alternative media |
The router boots from an alternate boot device, the hard disk.
The CompactFlash card is typically the primary boot device. The Routing
Engine boots from the hard disk when the primary boot device fails.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Yellow
|
| Control Board (CB) |
A CB has been removed.
|
Insert CB into empty slot.
|
Yellow
|
|
A CB temperature sensor alarm has failed.
|
Replace failed CB.
|
Yellow
|
|
A CB has failed.
|
Replace failed CB.
|
Red
|
| CIP |
A CIP is missing.
|
Insert CIP into empty slot.
|
Red
|
| Craft interface |
The craft interface has failed.
|
Replace failed craft interface.
|
Red
|
| Fan trays |
One fan tray has been removed from the chassis.
|
Install missing fan tray.
|
Yellow
|
|
Two or more fan trays have been removed from the chassis.
|
Install missing fan trays.
|
Red
|
|
One fan in the chassis is not spinning or is spinning below
required speed.
|
Replace fan tray.
|
Red
|
| FPC |
An FPC has an out of range or invalid temperature reading.
|
Replace failed FPC.
|
Yellow
|
|
An FPC microcode download has failed.
|
Replace failed FPC.
|
Red
|
|
An FPC has failed. If this occurs, the FPC attempts to reboot.
If the CB sees that an FPC is rebooting too often, it shuts down the
FPC.
|
Replace failed FPC.
|
Red
|
|
Too many hard errors in FPC memory.
|
Replace failed FPC.
|
Red
|
|
Too many soft errors in FPC memory.
|
Replace failed FPC.
|
Red
|
| Hot swapping |
Too many hot-swap interrupts are occurring. This message generally
indicates that a hardware component that plugs into the router’s
backplane from the front (generally, an FPC) is broken.
|
Replace failed component.
|
Red
|
| Power supplies |
A power supply has been removed from the chassis.
|
Insert power supply into empty slot.
|
Yellow
|
|
A power supply has failed.
|
Replace failed power supply.
|
Red
|
| Routing Engine |
Error in reading or writing hard disk.
|
Reformat hard disk and install bootable image. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
Error in reading or writing CompactFlash card.
|
Reformat CompactFlash and install bootable image. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
System booted from default backup Routing Engine. If you manually
switched mastership, ignore this alarm condition.
|
Install bootable image on default master Routing Engine. If
this fails, replace failed Routing Engine.
|
Yellow
|
|
System booted from hard disk.
|
Install bootable image on CompactFlash card. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
CompactFlash card missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Hard disk missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Routing Engine failed to boot.
|
Replace failed Routing Engine.
|
Red
|
| Switch Interface Board
(SIB) |
A spare SIB is missing.
|
Insert spare SIB in to empty slot.
|
Yellow
|
|
A SIB has failed.
|
Replace failed SIB.
|
Yellow
|
|
A spare SIB has failed.
|
Replace failed SIB.
|
Yellow
|
|
A SIB has an out of range or invalid temperature reading.
|
Replace failed SIB.
|
Yellow
|
|
A SIB is missing.
|
Insert SIB into empty slot.
|
Red
|
|
A SIB has failed.
|
Replace failed SIB.
|
Red
|
| Temperature |
The chassis temperature has exceeded 55 degrees C (131 degrees
F), the fans have been turned on to full speed, and one or more fans
have failed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C (149 degrees
F), and the fans have been turned on to full speed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C (149 degrees
F), and a fan has failed. If this condition persists for more than
4 minutes, the router shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
Chassis temperature has exceeded 75 degrees C (167 degrees F).
If this condition persists for more than 4 minutes, the router shuts
down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
The temperature sensor has failed.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Red
|
Table 48 lists the alarms
that the chassis components can generate on a T320 or T640 Internet
routing platform.
Table 48: Chassis
Component Alarm Conditions for the T320 or T640 Routing Platform
|
Chassis Component
|
Alarm Condition
|
Remedy
|
Alarm Severity
|
| Air filter |
Change air filter.
|
Change air filter.
|
Yellow
|
| Alternative media |
The router boots from an alternate boot device, the hard disk.
The CompactFlash card is typically the primary boot device. The Routing
Engine boots from the hard disk when the primary boot device fails.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Yellow
|
| CB |
A CB has been removed.
|
Insert CB into empty slot.
|
Yellow
|
|
A CB temperature sensor alarm has failed.
|
Replace failed CB.
|
Yellow
|
|
A CB has failed.
|
Replace failed CB.
|
Red
|
| CIP |
A CIP is missing.
|
Insert CIP into empty slot.
|
Red
|
| Craft interface |
The craft interface has failed.
|
Replace failed craft interface.
|
Red
|
| Fan trays |
One fan tray has been removed from the chassis.
|
Install missing fan tray.
|
Yellow
|
|
Two or more fan trays have been removed from the chassis.
|
Install missing fan trays.
|
Red
|
|
One fan in the chassis is not spinning or is spinning below
required speed.
|
Replace fan tray.
|
Red
|
| FPC |
An FPC has an out of range or invalid temperature reading.
|
Replace failed FPC.
|
Yellow
|
|
An FPC microcode download has failed.
|
Replace failed FPC.
|
Red
|
|
An FPC has failed. If this occurs, the FPC attempts to reboot.
If the CB sees that an FPC is rebooting too often, it shuts down the
FPC.
|
Replace failed FPC.
|
Red
|
|
Too many hard errors in FPC memory.
|
Replace failed FPC.
|
Red
|
|
Too many soft errors in FPC memory.
|
Replace failed FPC.
|
Red
|
| Hot swapping |
Too many hot-swap interrupts are occurring. This message generally
indicates that a hardware component that plugs into the router’s
backplane from the front (generally, an FPC) is broken.
|
Replace failed component.
|
Red
|
| Routing Engine |
Error in reading or writing hard disk.
|
Reformat hard disk and install bootable image. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
Error in reading or writing CompactFlash card.
|
Reformat CompactFlash and install bootable image. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
System booted from default backup Routing Engine. If you manually
switched mastership, ignore this alarm condition.
|
Install bootable image on default master Routing Engine. If
this fails, replace failed Routing Engine.
|
Yellow
|
|
System booted from hard disk.
|
Install bootable image on CompactFlash. If this fails, replace
failed Routing Engine.
|
Yellow
|
|
CompactFlash card missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Hard disk missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Routing Engine failed to boot.
|
Replace failed Routing Engine.
|
Red
|
| Power supplies |
A power supply has been removed from the chassis.
|
Insert power supply into empty slot.
|
Yellow
|
|
A power supply has failed.
|
Replace failed power supply.
|
Red
|
| SONET Clock Generator
(SCG) |
A backup SCG is offline.
|
Set backup SCG online.
|
Yellow
|
|
An SCG has an out of range or invalid temperature reading.
|
Replace failed SCG.
|
Yellow
|
|
An SCG has been removed.
|
Insert SCG into empty slot.
|
Yellow
|
|
All SCGs are offline or missing.
|
Insert SCGs into empty slots or set all SCGs online.
|
Red
|
|
An SCG has failed.
|
Replace failed SCG.
|
Red
|
| SIB |
A spare SIB is missing.
|
Insert spare SIB into empty slot.
|
Yellow
|
|
A SIB has failed.
|
Replace failed SIB.
|
Yellow
|
|
A spare SIB has failed.
|
Replace failed SIB.
|
Yellow
|
|
A SIB has an out of range or invalid temperature reading.
|
Replace failed SIB.
|
Yellow
|
|
A SIB is missing.
|
Insert SIB into empty slot.
|
Red
|
|
A SIB has failed.
|
Replace failed SIB.
|
Red
|
| Switch Processor Mezzanine Board (SPMB) |
A local SPMB is offline.
|
Reset control board. If this fails, replace control board.
|
Red
|
| Temperature |
The chassis temperature has exceeded 55 degrees C (131 degrees F), the fans have been turned on to full speed, and
one or more fans have failed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C (149 degrees F), and the fans have been turned on to full speed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C (149 degrees F), and a fan has failed. If this condition persists
for more than 4 minutes,
the router shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
Chassis temperature has exceeded 75 degrees C (167 degrees F). If this condition persists for more than 4 minutes, the router shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
The temperature sensor has failed.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Red
|
Table 49 lists
the alarms that the chassis components can generate on an MX-series
router.
Table 49: Chassis Component Alarm Conditions for an MX240, MX480, or MX960
Router
|
Chassis Component
|
Alarm Condition
|
Remedy
|
Alarm Severity
|
| Air filters |
Change air filter.
|
Change air filter.
|
Yellow
|
| Alternative media |
The router boots from an alternate boot device, the hard disk.
The CompactFlash card is typically the primary boot device. The Routing
Engine boots from the hard disk when the primary boot device fails.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Yellow
|
| Craft interface |
The craft interface has failed.
|
Replace failed craft interface.
|
Red
|
| Dense Port Concentrators
(DPC)s |
A DPC is offline.
|
Check DPC. Remove and reinsert the DPC. If this fails, replace
failed DPC.
|
Yellow
|
|
A DPC has failed.
|
Replace failed DPC.
|
Red
|
|
A DPC has been removed.
|
Insert DPC into emply slot.
|
Red
|
| Fan trays |
A fan tray has been removed from the chassis.
|
Install missing fan tray.
|
Red
|
|
One fan in the chassis is not spinning or is spinning below
required speed.
|
Replace fan tray.
|
Red
|
| Host subsystem |
A host subsystem has been removed.
|
Insert host subsystem into empty slot.
|
Yellow
|
|
A host subsystem has failed.
|
Replace failed host subsystem.
|
Red
|
| Hot swapping |
Too many hot-swap interrupts are occurring. This message generally
indicates that a hardware component that plugs into the router’s
backplane from the front (generally, an FPC) is broken.
|
Replace failed component.
|
Red
|
| Power supplies |
A power supply has been removed from the chassis.
|
Insert power supply into empty slot.
|
Yellow
|
|
A power supply has a high temperature.
|
Replace failed power supply or power entry module.
|
Red
|
|
A power supply input has failed.
|
Check power supply input connection.
|
Red
|
|
A power supply output has failed.
|
Check power supply output connection.
|
Red
|
|
A power supply has failed.
|
Replace failed power supply.
|
Red
|
|
Invalid AC power supply configuration.
|
When two AC power supplies are installed, insert one power supply
into an odd-numbered slot and the other power supply into an even-numbered
slot.
|
Red
|
|
Invalid DC power supply configuration.
|
When two DC power supplies are installed, insert one power supply
into an odd-numbered slot and the other power supply into an even-numbered
slot.
|
Red
|
|
Mix of AC and DC power supplies.
|
Do not mix AC and DC power supplies. For DC power, remove the
AC power supply. For AC power, remove the DC power supply.
|
Red
|
|
Not enough power supplies.
|
Install an additional power supply.
|
Red
|
| Routing Engine |
Error in reading or writing hard disk.
|
Reformat hard disk and install bootable image. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
Error in reading or writing CompactFlash card.
|
Reformat CompactFlash and install bootable image. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
System booted from default backup Routing Engine. If you manually
switched mastership, ignore this alarm condition.
|
Install bootable image on default master Routing Engine. If
this fails, replace failed Routing Engine.
|
Yellow
|
|
System booted from hard disk.
|
Install bootable image on CompactFlash card. If this fails,
replace failed Routing Engine.
|
Yellow
|
|
CompactFlash card missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Hard disk missing in boot list.
|
Replace failed Routing Engine.
|
Red
|
|
Routing Engine failed to boot.
|
Replace failed Routing Engine.
|
Red
|
| System Control Board
(SCB) |
An SCB has been removed.
|
Insert SCB into empty slot.
|
Yellow
|
|
An SCB temperature sensor alarm has failed.
|
Replace failed SCB.
|
Yellow
|
|
An SCB has failed.
|
Replace failed SCB.
|
Red
|
| Temperature |
The chassis temperature has exceeded 55 degrees C
(131 degrees F), the fans have been turned on to full speed,
and one or more fans have failed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C
(149 degrees F), and the fans have been turned on to full
speed.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Yellow
|
|
The chassis temperature has exceeded 65 degrees C
(149 degrees F), and a fan has failed. If this condition
persists for more than 4 minutes, the router shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
Chassis temperature has exceeded 75 degrees C (167 degrees F).
If this condition persists for more than 4 minutes, the router
shuts down.
|
- Check room temperature.
- Check air filter and replace it.
- Check airflow.
- Check fan.
|
Red
|
|
The temperature sensor has failed.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Red
|
Backup Routing Engine Alarms
For routers with master and backup Routing Engines,
a master Routing Engine can generate alarms for events that occur
on a backup Routing Engine. Table 50 lists
chassis alarms generated for a backup Routing Engine.
 |
Note:
Because the failure occurs on the backup Routing
Engine, alarm severity for some events (such as Ethernet interface
failures) is yellow instead of red.
|
 |
Note:
For information about configuring redundant Routing Engines,
see the JUNOS High Availability Configuration Guide.
|
Table 50: Backup
Routing Engine Alarms
|
Chassis Component
|
Alarm Condition
|
Remedy
|
Alarm Severity
|
| Alternative media |
The backup Routing Engine boots from an alternate boot device,
the hard disk. The CompactFlash card is typically the primary boot
device. The Routing Engine boots from the hard disk when the primary
boot device fails.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Yellow
|
| Boot Device |
The boot device (CompactFlash or hard disk) is missing in boot
list on the backup Routing Engine.
|
Replace failed backup Routing Engine.
|
Red
|
| Ethernet |
The Ethernet management interface (fxp0) on the backup
Routing Engine is down.
|
- Check the interface cable connection.
- Reboot the system.
- If the alarm recurs, open a support case using the Case
Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC
(within the United States) or 1-408-745-9500 (from outside the United
States)
|
Yellow
|
| FRU Offline |
The backup Routing Engine has stopped communicating with the
master Routing Engine.
|
Open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(from outside the United States).
|
Yellow
|
| Hard Disk |
Error in reading or writing hard disk on the backup Routing
Engine.
|
Reformat hard disk and install bootable image. If this fails,
replace failed backup Routing Engine.
|
Yellow
|
| Multibit Memory ECC |
The backup Routing Engine reports a multibit ECC error.
|
|
Yellow
|
Silencing External Devices
You can manually silence external devices connected
to the alarm relay contacts by pressing the alarm cutoff button located
on the craft interface front panel. Silencing the device does not
remove the alarm messages from the display (if present on the router)
or extinguish the alarm LEDs. In addition, new alarms that occur after
an external device is silenced reactivate the external device.
Disabling Physical Operation of the Craft Interface
You can disable the physical operation of the craft
interface front panel on the routing platform. When you disable the
the operation of the craft interface, the buttons on the front panel,
such as the alarm cutoff button, no longer function. To disable the
craft interface operation, include the craft-lockout statement
at the [edit chassis] hierarchy level:
- [edit chassis]
-
craft-lockout;
For more information about how to configure the
craft interface, see Configuring Conditions That Trigger Alarms.
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