Monitoring Service Quality in Service Provider Networks

This chapter provides guidelines for monitoring the service quality of an IP network. It describes how service providers and network administrators can use information provided by Juniper Networks routers to monitor network performance and capacity. This chapter assumes you have a thorough understanding of the Simple Network Management Protocol (SNMP) and the associated Management Information Base (MIB) supported by the JUNOS software.

Note: For a good introduction to the process of monitoring an IP network, see RFC 2330, Framework for IP Performance Metrics.

This chapter includes the following topics:

• Understanding Measurement Points, Key Performance Indicators, and Baseline Values
• Understanding RMON for Monitoring Service Quality
• Defining and Measuring Network Availability
• Measuring Health
• Measuring Performance

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