 | Copyright © 2008, Juniper Networks, Inc. All Rights Reserved. Trademark Notice. | |
Use the following information to solve common J-Web operation and access problems.
Problem—After completing initial configuration, I lost connectivity to the routing platform through J-Web.
Solution—For J-series routing platforms only, after initial configuration is complete, the routing platform stops functioning as a DHCP server. If you change the IP address of the management interface and have the management device configured to use DHCP, you lose your DHCP lease and your connection to the routing platform through the J-Web interface. To reestablish a connection, either set the IP address on the management device manually, or connect the management interface to the management network and access the routing platform another way—for example, through the console port.
Problem—I have multiple J-Web windows open and am experiencing unpredictable results.
Solution—Close the extra windows. The routing platform can support multiple J-Web sessions for a single user who logs in to each session. However, if a single user attempts to launch multiple J-Web windows —for example, by right-clicking a link to launch another instance of a Web browser—the session can have unpredictable results.
Problem—I am unable to access J-Web from my browser.
Solution 1—On an M-series or T-series routing platform, verify that you have successfully installed the J-Web software package and enabled Web management on the platform, as described in Installing the J-Web Software.
Solution 2—If the routing platform is running the worldwide version of the JUNOS software and you are using the Microsoft Internet Explorer Web browser, you must disable the Use SSL 3.0 option in the Web browser to access J-Web on the routing platform.
| Copyright © 2008, Juniper Networks, Inc. All Rights Reserved. Trademark Notice. | |