Advanced Insight Solutions 1.0 User Guide

About This Guide
Objectives
Audience
Supported Routing Platforms
Documentation Conventions
Advanced Insight Manager User Interface Elements
Related Juniper Networks Documentation
Documentation Feedback
Requesting Support
Advanced Insight Solutions Overview
AIS Key Benefits
AIS Key Features
AIS Major Elements
AI-Scripts
The Advanced Insight Manager (AIM) Application
JSS
AIS Licensing and Service Subscriptions
AIM Customer/Partner Engagement Models:
Direct Customer AIS Engagement Model
Partner Deployed AIS Engagement Model
Partner End-User Deployed AIS Engagement Model
JUNOScope 9.0 Software Script Management
How AIS Works
Incidence-Driven Analysis Workflow
Intelligence-Driven Analysis Workflow
AIS Setup Sequence
Installing the JUNOScope Software (Optional)
Setting Up the JUNOScope Software (Optional)
Installing AIM
Setting Up AIM
Install AI-Scripts
Installing and Setting Up JUNOScope Software for AIS
Installing the JUNOScope Software
Connecting to the JUNOScope Software
Logging In to the JUNOScope Software
Adding an AIM User with Read-Write Privileges
Set Up an Authorization Method
Set Up an Access Method
Adding Devices
Where To Go From Here?
Installing Advanced Insight Manager
AIM System Requirements
Sun Solaris Server System Minimum Requirements
Red Hat Linux Server System Minimum Requirements
AIM application Client Workstation Requirements
Information Requested During Installation
DNS Access
Install ID and Licensing
Downloading the AIM Application
Running the AIM Application Installer
Running the Graphical Installer
Running the Console Installer
Configuring the ai_manager.rc file
Receiving Email from the AIM Application
Starting and Stopping AIM Application Services
Starting All Services Simultaneously
Starting Each Service Individually
Stopping All Services Simultaneously
Stopping Each Service Individually
Using AIM Application Services Scripts
mysql
Command usage
jboss
Command usage
aimService
Command Usage
allservices
Command Usage
Connecting to the AIM Application and Logging In
Connecting to the AIM Application
Logging In to the AIM Application
Changing the AIM Administrator Password
Uninstalling the AIM Application
AIM Application Installation Directory Structure
Installing and Understanding AI-Scripts
AI-Script Overview
What AI-Scripts Do?
AI-Script Modes
Events Detected by AI-Scripts
Juniper Message Bundle Contents
AI-Script Tools
Event Policies
Operation (Op) Scripts
JUNOScript
Stylesheet Language Alternative Syntax
AI-Script Process Flow
Installing AI-Script Packages
Downloading AI-Script Install Packages and Release Notes
AI-Script Install Package Versioning
AI-Script Install Locations on Devices
Automatically Installing AI-Scripts to Multiple Devices At Once
Manually Configuring and Installing AI-Scripts on Devices
Working With AI-Scripts
Installing an AI-Script Package
Deleting an AI-Script Package
Rolling back an AI-Script Package
Not Saving Copies of AI-Scripts Package Files During Installation
Removing AI-Script Packages After Installation
Storing JMBs Locally On a Device
Configuring AIM General Settings
Configuring General Settings
AIM General Settings Commands and Parameters
Configuring JUNOScope Settings
JUNOScope Settings Table Description
Devices Managed by JUNOScope Table Description
Configuring Script Bundle Settings
Script Bundles Commands and Parameters
AIS License Management
Licensing and Services Required for AIS Elements
AI-Scripts
AIM Licensing
Juniper Support Systems
Juniper Networks Device Classes
AIM License Management
Activating AIS Licensing in AIM
Managing AIM Licensing
Managing AIM Feature Licenses
License Management Page Element Descriptions
AIM Feature License Messages
Managing Device Capacity Licenses
Capacity Licenses Table Column Descriptions
AIM Device Capacity Licenses Messages
Managing AIS Service Subscriptions
Service Licenses Table Column Descriptions
Service License Messages
Configuring AIM Organizations and Device Groups
Organization Prerequisites
Organization Configuration Sequence
Adding Organization Credentials
AIM Organization Page Description
Creating Device Groups
Organization Device Group Page Description
Configuring Archive Locations
Archive Locations Table Description
Associating Devices to a Device Group
Devices Table Description
Associate Devices Table Description
Associating User Groups to Device Groups
Associate User Groups Table Description
Associating Registered Alerts with Organizations
Alert Registration Table Description
Using the Organizations Table
Organization Table Description
Viewing Organization Details
Automatically Installing AI-Script Bundles
Configuring Trap Destinations
Adding a New Trap Destination
Trap Destinations Table Field Descriptions
Deleting a Trap Destination
Setting Up AIM Users
Default AIM User Account
Understanding AIM Ownership
AIM User Privileges
Adding a AIM User
Add New User Page/Edit User Page Description
Editing a User
Using the User Table
Users Table Description
Deleting a User
Setting Up AIM User Groups
Creating a New User Group
User Group Page Description
User Group Table Elements Descriptions
Associate Device Groups Table Element Descriptions
Deleting a User Group
Using My AIM Home
Viewing My AIM Home
Populating the Incidents Table
Populating the Intelligence Messages Table
Populating the Reaction Policies Table
Using the Welcome Notification Area
Using AIM Tables
Using the Table Selection, Sort, and Display Icons
Navigating in AIM Tables
Using the Incidents Table
Viewing Incident Detail
Submitting a Case
Creating a Reaction Policy
Flagging an Incident To a User
Viewing a Juniper Message Bundle
Assigning an Incident Owner
Changing Incident Owner Status
Using the Intelligence Messages Table
Intelligence Messages Table Description
Viewing Intelligence Message Details
Information Entry Table Description
Assigning an Intelligence Message Owner
Changing Intelligence Message Owner Status
Flagging Intelligence Messages To Users
Scanning Intelligence Messages for Impact
Scan for Impact Table Description
Using the Reaction Policies Table
Reaction Policies Table Description
Creating a Reaction Policy
Reaction Policy Name and Trigger Description
Reaction Policy Set Filter Description
Reaction Policy Set Actions Description
Reaction Policies Table Description
Using AIM Incident Manager
Viewing Incident Manager
Incident Manager Table Element Descriptions
Submitting a Case Request
Creating a Policy
Clearing a Flag
Viewing Incidents by Organization
Viewing Incident Detail
Viewing Incident Juniper Message Bundle (JMB)
Assign an Incident Owner
Change Incident Owner Status
Using AIM Intelligence Manager
Viewing Intelligence Updates
Intelligence Updates Tab Description
View Intelligence Update View by Organization
Viewing Intelligence Update Synopsis
Information Entry Page Field Descriptions
Flagging an Intelligence Update To a User
Scanning Devices for Impact
Assigning an Intelligence Update Owner
Changing Owner Status
Clearing a Flag
Viewing Information JMBs
Information JMBs Table Description
Viewing Information JMBs by Organization
Viewing Information JMB Details
Information for Device Field Descriptions
Viewing JMB Content
Advanced Insight Manager Management Information Base (MIB)
AIM MIB Contents
Supported SNMP Traps
Index