Advanced Insight Solutions Overview
Advanced Insight Solutions (AIS) is a Juniper Networks product that provides reactive and proactive support for Juniper Networks device operation by:
- Automatically detecting problem incidents and intelligence information
- Managing incidents to quick resolution by Juniper Support Systems (JSS) engineers and specialized tools
- Providing intelligence information updates to prevent problem incidents from occurring.
This chapter describes the Advanced Insight Solutions (AIS) major features and how it works.