Using My AIM Home
This chapter describes the information that you view on My AIM Home page to manage incidents, intelligence messages, and reaction policy information that is specifically assigned to a user.
Incidents are problem events that have occurred on the network and are owned and flagged to you, the current user. You can open cases to solve these incidents. The incidents shown in My AIM Home are a subset of the ones displayed in Incident Manager.
Intelligence messages are alerts and or information entries owned and flagged to you that are sent from Juniper Support Systems (JSS), after analysis of incident information, to help you to proactively manage risks on your network. These intelligence messages are a subset of those displayed in the Intelligence Update tab of Intelligence Manager.
Reactive Policies are actions to be taken in response to any changes or updates detected by the AIM application. Only those reaction policies created by you are displayed in My AIM Home.
When you first log in to the AIM application, you see the My AIM Home page. The My AIM Home is populated only if the AIM application has been set up to connect to the archive location of a device, and setup to connect to JSS for incident case management and intelligence information, see Configuring AIM General Settings. On the populated My AIM Home page, you can view all the relevant information you need to know about the incident and intelligence information that have been collected for a device assigned to the current user, and the reaction policies that define what actions to take when certain incidents are received.