Step 7: Check for Interface Error Statistics
Purpose
Persistent interface error statistics indicate that you need to open a case with JTAC.
Action
To check the local interface for error statistics, use the following JUNOS CLI operational mode command:
user@host>show interfaces(ds-fpc/pic/port:channel:channel|t1-fpc/pic/port:channel)extensiveSample Output
The following sample output is for a channelized DS-3 to DS-0 interface:
user@host>show interfaces ds-2/1/0:5:1 extensivePhysical interface: ds-2/1/0:5:1, Enabled, Physical link is UpInterface index: 36, SNMP ifIndex: 133, Generation: 35Description: CustomerLink-level type: Cisco-HDLC, MTU: 1504, Clocking: Internal, Speed: 64kbps, FCS: 16, Mode: M23,Framing: ESFDevice flags : Present RunningInterface flags: Point-To-Point SNMP-TrapsLink flags : KeepalivesHold-times : Up 0 ms, Down 0 msKeepalive settings: Interval 10 seconds, Up-count 1, Down-count 3Keepalive statistics:Input : 2 (last seen 00:00:05 ago)Output: 2 (last sent 00:00:05 ago)Statistics last cleared: 2002-08-01 10:14:45 UTC (00:00:16 ago)Traffic statistics:Input bytes : 524 304 bpsOutput bytes : 528 304 bpsInput packets: 8 0 ppsOutput packets: 8 0 ppsInput errors:Errors: 0, Drops: 0, Framing errors: 0, Policed discards: 10, L3 incompletes: 0,L2 channel errors: 0, L2 mismatch timeouts: 0, HS link CRC errors: 0Output errors:Carrier transitions: 0, Errors: 0, Drops: 0, Aged packets: 0DS1 alarms : NoneDS3 alarms : NoneDS1 defects : NoneDS3 defects : NoneT1 media: Seconds Count StateSEF 0 0 OKBEE 0 0 OKAIS 0 0 OKLOF 0 0 OKLOS 0 0 OKYELLOW 0 0 OKBPV 0 0EXZ 0 0LCV 0 0PCV 0 0CS 0 0LES 0ES 0SES 0SEFS 0BES 0UAS 0DS3 media: Seconds Count StatePLL Lock 0 0 OKReframing 0 0 OKAIS 0 0 OKLOF 0 0 OKLOS 0 0 OKIDLE 0 0 OKYELLOW 0 0 OKBPV 0 0EXZ 0 0LCV 0 0PCV 0 0LES 0PES 0PSES 0SEFS 0UAS 0Interface transmit queues:B/W WRR Packets Bytes Drops ErrorsQueue0 95 95 4 336 0 0Queue1 5 5 1 22 0 0HDLC configuration:Giant threshold: 1514, Runt threshold: 3Timeslots : 1Byte encoding: Nx64K, Data inversion: DisabledDS3 BERT configuration:BERT time period: 0 seconds, Elapsed: 0 secondsAlgorithm: Unknown (0), Induced Error rate: 10e-0DS1 BERT configuration:BERT time period: 0 seconds, Elapsed: 0 secondsInduced Error rate: 10e-0, Algorithm: 2^15 - 1, O.151, Pseudorandom (9)PFE configuration:Destination slot: 2, PLP byte: 2 (0x2f)CoS transmit queue Bandwidth Buffer Priority Limit% bps % bytes0 best-effort 0 0 0 0 low none1 expedited-forwarding 0 0 0 0 low none2 assured-forwarding 0 0 0 0 low none3 network-control 0 0 0 0 low noneLogical interface ds-2/1/0:5:1.0 (Index 14) (SNMP ifIndex 134) (Generation 13)Flags: Point-To-Point SNMP-Traps Encapsulation: Cisco-HDLCProtocol inet, MTU: 1500, Flags: None, Generation: 20 Route table: 0Addresses, Flags: Is-Preferred Is-PrimaryDestination: 192.168.140.196/30, Local: 192.168.140.197, Broadcast: Unspecified,Generation: 22The following sample output is for a channelized DS-3 to DS-1 interface:
user@host>show interfaces t1-2/1/0:19 extensivePhysical interface: t1-2/1/0:19, Enabled, Physical link is UpInterface index: 50, SNMP ifIndex: 59, Generation: 49Description: CustomerLink-level type: Cisco-HDLC, MTU: 1504, Clocking: Internal, Speed: T1, Loopback: None, FCS: 16,Mode: M23, Framing: ESFDevice flags : Present RunningInterface flags: Point-To-Point SNMP-TrapsLink flags : KeepalivesHold-times : Up 0 ms, Down 0 msKeepalive settings: Interval 10 seconds, Up-count 1, Down-count 3Keepalive statistics:Input : 117 (last seen 00:00:08 ago)Output: 121 (last sent 00:00:01 ago)Statistics last cleared: 2002-08-01 10:14:45 UTC (00:19:38 ago)Traffic statistics:Input bytes : 22459734 236888 bpsOutput bytes : 162288645 1322208 bpsInput packets: 201233 214 ppsOutput packets: 236341 227 ppsInput errors:Errors: 0, Drops: 0, Framing errors: 0, Policed discards: 377, L3 incompletes: 0,L2 channel errors: 0, L2 mismatch timeouts: 0, HS link CRC errors: 0, SRAM errors: 0Output errors:Carrier transitions: 0, Errors: 0, Drops: 0, Aged packets: 0DS1 alarms : NoneDS3 alarms : NoneDS1 defects : NoneDS3 defects : NoneT1 media: Seconds Count StateSEF 0 0 OKBEE 0 0 OKAIS 0 0 OKLOF 0 0 OKLOS 0 0 OKYELLOW 0 0 OKBPV 0 0EXZ 0 0LCV 0 0PCV 0 0CS 0 0LES 0ES 0SES 0SEFS 0BES 0UAS 0DS3 media: Seconds Count StatePLL Lock 0 0 OKReframing 0 0 OKAIS 0 0 OKLOF 0 0 OKLOS 0 0 OKIDLE 0 0 OKYELLOW 0 0 OKBPV 0 0EXZ 0 0LCV 0 0PCV 0 0LES 0PES 0PSES 0SEFS 0UAS 0Interface transmit queues:B/W WRR Packets Bytes Drops ErrorsQueue0 95 95 234494 162020375 0 0Queue1 5 5 164 5808 0 0HDLC configuration:Giant threshold: 1514, Runt threshold: 3Timeslots : All activeLine encoding: B8ZS, Byte encoding: Nx64K, Data inversion: DisabledDS3 BERT configuration:BERT time period: 0 seconds, Elapsed: 0 secondsAlgorithm: Unknown (0), Induced Error rate: 10e-0DS1 BERT configuration:BERT time period: 10 seconds, Elapsed: 0 secondsInduced Error rate: 10e-0, Algorithm: 2^15 - 1, O.151, Pseudorandom (9)PFE configuration:Destination slot: 2, PLP byte: 2 (0xab)CoS transmit queue Bandwidth Buffer Priority Limit% bps % bytes0 best-effort 0 0 0 0 low none1 expedited-forwarding 0 0 0 0 low none2 assured-forwarding 0 0 0 0 low none3 network-control 0 0 0 0 low noneLogical interface t1-2/1/0:19.0 (Index 27) (SNMP ifIndex 125) (Generation 26)Flags: Point-To-Point SNMP-Traps Encapsulation: Cisco-HDLCProtocol inet, MTU: 1500, Flags: None, Generation: 34 Route table: 0Addresses, Flags: Is-Preferred Is-PrimaryDestination: 192.168.140.196/30, Local: 192.168.140.197, Broadcast: Unspecified, Generation: 44What It Means
Check for any error statistics that may appear in the output. There should not be any input or output errors. If there are any persistent input or output errors, open a case with JTAC at
support@juniper.net, or at 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States).