Step 4: Fix the Problem

Action

If the router alarm condition is your responsibility, take action and correct it. For example, replace a dirty air filter, clean a fiber-optic cable, connect the component securely to the midplane, or reset the component. Otherwise, escalate the alarm condition and contact JTAC.

NOTE: Do not straighten component pins. If a component's pins are bent, return the component with a Return Material Authorization (RMA). Straightening the pins may cause intermittent problems in the future.