Verify Juniper Networks Routers

This chapter describes how to check the hardware components of Juniper Networks routers on your network. (See Table 23.)

Table 23: Checklist for Verifying Juniper Networks Routers

Verify Juniper Networks Routers Tasks	Command or Action
Check Router Components
Check the Router Component Status
Check the Router Craft Interface	show chassis craft-interface
Check the Component LEDs	show chassis craft-interface
Display Detailed Component Environmental Information	show chassis environment component-name
Display Detailed Operational Information About Components	show chassis component-name
Gather Component Alarm Information
Display the Current Router Alarms	show chassis alarms
Display Error Messages in the Messages Log File	show log messages
Display Error Messages in the Chassis Process Log File	show log chassisd
Verify the Component Problem	Make sure that the component is well seated in its slot and connected to the router midplane. Perform a swap test on the component with a problem.
Fix the Problem	Take action and correct the problem. For example, replace a dirty air filter, clean a fiber-optic cable, connect the component securely to the midplane, or reset the component. Otherwise, escalate the alarm condition and contact JTAC. Do not straighten bent pins.
Contact JTAC	request support information request support information | save filename
Return the Failed Component	show chassis hardware Obtain a Return Material Authorization (RMA) number from JTAC. You can send e-mail to support@juniper.net or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States).