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Step 2: Collect and Send Crash Data to JTAC

Purpose

If a Routing Engine daemon crash occurs on your router and a core file is created in the /var/tmp directory, collect the following data for JTAC evaluation and instruction.

Steps To Take

To collect and send crash data to JTAC, follow these steps:

  1. List the Daemon Core Files
  2. Compress the Daemon Core Files
  3. Log Software Version Information
  4. Open a Case with JTAC
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