Managing Mirroring Tasks

To manage mirroring tasks:

1. On the Traffic Mirroring Administration portal, click Manage Mirroring Tasks.

   The Manage Mirroring Tasks page appears and displays all active tasks and pending actions.

   
2. In the Active Mirroring Tasks table, click STOP in the Action column to stop the task in that row.

   The resulting action depends on whether the subscriber is online when you stop the task.

   • If a subscriber is logged in, the mirroring task is removed from the Manage Mirroring Tasks page.
   • If a subscriber is logged out, the mirroring task is placed in a pending state and appears in the Pending Actions table.
3. In the Pending Actions table, the situation that results in a pending task determines the next step that can be taken.
   • If the subscriber is not logged in when you start the mirroring task, then the task automatically becomes a pending action.

     Click CANCEL in that row to remove the mirroring task from the Manage Mirroring Tasks page.

   • If the subscriber is logged in when you start the mirroring task and the subscriber logs out before you click STOP in the Active Mirroring Tasks table, then the possible actions are determined by when the affected subscriber logs in again.
     • If the subscriber will never log in again, the task will never be removed from the Pending Actions table.

       Click Details in the Pending Due To column to determine why the action is pending. To force the cleanup of any task in the pending stop state, use the Force Cleanup button in the Pending Actions table, which you get to by clicking the Details link.

       Use the Force Cleanup button only when the traffic-mirroring service activation has been removed or the subscriber has been removed from the system and will never log in again.

     • If the subscriber logs in again while the action is pending, the task is removed from the Manage Mirroring Tasks page.
     • If you click CANCEL before the subscriber logs in again, the task becomes active and appears in the Active Mirroring Tasks table.

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