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# tech-support encoded-string

#### Syntax

tech-support slot slotNumber [ connection { reliable | fast } ] encoded-string string

#### Release Information

Command introduced before JUNOSe Release 7.1.0.
slot and connection keywords added in JUNOSe Release 9.1.0.

#### Description

Executes the specified encoded command string to gather information to return to Juniper Networks customer support. Use this command only under the direction of Juniper Networks customer support. By default, this command requires level 15 access. There is no no version.

#### Options

- slotNumber—Number of a selected slot in the router
- connection—Specifies the connection type:
  - reliable—Use a reliable connection with a slower response time, which is the default
  - fast—Use a less reliable connection with a faster response time, which could be unsuccessful for certain conditions
- string—Encoded string provided by Juniper Networks Customer Support

#### Mode

Privileged Exec

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