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Contacting Customer Support


See the Juniper Networks Web site for complete customer service information:

For your convenience, we provide multiple options for requesting and receiving technical support from the Juniper Networks Technical Assistance Center (JTAC):

  • By the Web using Juniper Networks, Inc. Case Manager:

  • By telephone:

    From the US, Canada, and Mexico at 1–888–314–JTAC

    From all other locations at 408–745–9500