Registering Your Upgrade

To register your upgrade:

1. Locate the Access Install Base web page at https://www.juniper.net/customers/csc/management/updateinstallbase.jsp
2. Enter the following required information:
   • System Model Number
   • System Serial Number
   • Support/Level Service Part Number
   • Interface Card/Module Model Number—Include for replacement RTM
   • Interface Card/Module Serial Number—Include for replacement RTM
   • Support/Level Service Part Number
   • Company Name
   • Site Address
   • Where Equipment Will Be Moved
   • Authorized Contract Name, Phone, and Email
   • Name of the Upgrade—Enter the name of your upgrade kit: CTP2000-RAM-RTM-UPG or CTP2000-RAM-UPG
3. Click Submit.