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 A  C  D  E  H  I  J  M  P  R  S  T  U  V

 

A

accessing    
connecting directly
console ports
HyperTerminal
management console
SSH setup
 

C

cabling    
fast Ethernet    12
overview
power    12
recommendations
required tools
Case Manager, Juniper
cleaning platform
compliance, regulatory    
Canadian
FCC    12
FDA
console     See management console    
CTP overview
CTP1002 platform    1
specifications
CTP1004 platform    1
specifications
CTP1012 platform    1
specifications
CTPOS
CTPView
customer support    1
contacting Juniper
information needed
locating serial numbers
return procedure    12
 

D

damaged components, returning
DB-25 connector    12
DB-9    
connector
crossover cable
declaration of conformity, EC    
CTP1000
 

E

EIA-530 data interface
EIA530(A) data interface
environmental requirements
 

H

HyperTerminal access
 

I

inspecting before installation
installing    
before
freestanding
responsibilities
interface modules    
pinouts     See pinouts    
 

J

JTAC, contacting    12
 

M

maintaining    
cleaning
storing modules
tools required
management console    
accessing
direct connection
pinouts
port setup
modules and components    
cleaning
replacing
storing
 

P

pinouts    
100-pin connector
power    
cables, DC    12
failures
shutdowns
powering off
powering on    12
preinstallation responsibilities
 

R

rack    
installation guidelines
installing in
mechanical requirements
requirements
space requirements
reclamation and recycling
replacing components
return procedure    12
RJ-45 connector    123456
RS-232 port    123456
 

S

safety guidelines
serial number, locating
SSH connection
storing components
 

T

technical support
troubleshooting power failures    12
 

U

unpacking and inspecting
 

V

V.35 data interface

Returning CTP Products for Repair or Replacement

In the event of a hardware failure, please contact Juniper Networks to obtain a Return Material Authorization (RMA) number. This number is necessary to ensure proper tracking and handling of returned material at the factory. Do not return any hardware until you have received an RMA. Juniper Networks reserves the right to refuse shipments that do not have an RMA. Refused shipments are returned to the shipper through collect freight.

If possible, use the original shipping crate, pallet, and packing materials in which the chassis was originally shipped. If these materials are unavailable, use comparable shipping material, or contact your Juniper Networks representative for information about approved packaging material.

See the customer support Web page for complete repair and return policies and procedures.

To pack the chassis for shipment:

  1. Ground yourself by using an antistatic wrist strap or other device.
  2. Issue the proper shutdown commands to halt your system.
  3. Switch all power switches to the OFF position.
  4. Remove all cables from the chassis.
  5. Remove all major components from the chassis, including interface modules, processor modules, RTMs, and fan trays.
  6. Remove the chassis from the rack and bolt it to the shipping pallet.
  7. Cover the chassis with an ESD bag and place packing foam on top of and around the chassis.
  8. Place the crate cover over the chassis and fasten the cover to the pallet.

Related Documentation

Modified: 2015-11-22