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Users

 

About the User Management Page

To access this page, select the Administration tab and click Users>User Management in the left-nav bar.

The User Management page displays the users that are allowed to log in to the proNX Optical Director with local user authentication.

Note

You must have Administrator privileges to access the User Management page.

Tasks You Can Perform

You can perform the following actions on this page:

  • View the list of local users.

  • Create a new local user.

  • Edit the information for an existing local user.

  • Reset a local user’s password.

  • Activate or deactivate a local user.

Field Descriptions

Table 1 explains the fields in the User Management page.

Table 1: Fields in the User Management Page

Field

Description

Login

The login name of the user

Email

The email address of the user

Activated or Deactivated

Users who are activated are shown with an Activated indication. An Activated user is allowed to log in and use the proNX Optical Director.

Users who are deactivated are shown with a Deactivated indication. A Deactivated user is not allowed to log in and use the proNX Optical Director.

Note: A deactivated user can still be logged in to the proNX Optical Director. See Activating or Deactivating a Local User for information on when a deactivation takes effect.

Reset

Users whose passwords should be reset are shown with a Reset indication. This indication allows you to see which users still need to set their passwords. This indication is automatically set for new users and can be set for existing users. See Resetting a Local User’s Password for more information on setting the Reset indication and resetting passwords.

Note: An existing user displayed with the Reset indication can still log in to the proNX Optical Director using his or her current password.

Language

The language for the user

Role

The role (privilege) of the user:

  • Administrator - access to all proNX Optical Director functions

  • User - access to all proNX Optical Director functions except Users and File Servers selections in the Administration tab. Additionally, users with the User role can only see tasks that they launch themselves. They cannot see system tasks or tasks launched by other users.

Table 2: Fields in the Create a New User Page and the Edit an Existing User Page

Field

Description

Login

Specify the login name if you are creating a new user. You cannot change the login name if you are editing an existing user.

First name

Specify the first name of the user. This is optional.

Last name

Specify the last name of the user. This is optional.

Email

Specify the email address of the user. This email address must be unique.

Activated

This indicates whether the user has been activated or not. When creating a new user, this check box is unchecked. A new user is automatically activated once you finish creating the new user.

Language

Select the language from the drop-down list:

  • en - English

  • it - Italian

Role

Select the role from the drop-down list:

  • Administrator - access to all proNX Optical Director functions

  • User - access to all proNX Optical Director functions except Users and File Servers selections in the Administration tab.

Viewing the List of Local Users

Use this procedure to view the list of local users that are allowed to log in to the proNX Optical Director.

  1. Select the Administration tab and click Users>User Management in the left-nav bar.

    A table displaying the list of users is displayed. See Table 1 for an explanation of the fields.

  2. To search, copy, print, or save the table, see Working with Tables.

Adding a Local User

Use this procedure to add a local user.

  1. Select the Administration tab and click Users>User Management in the left-nav bar.

    A table displaying the list of users is displayed.

  2. Click New to add a user. The Create a New User dialog appears.

    See Table 2 for an explanation of the fields.

  3. Specify the First Name and Last Name of the user.
  4. Specify the Email address of the user.
  5. Select the Language from the drop-down list.
  6. Specify the Role for the user.
  7. Click Save to add the user.

    The dialog closes and the user you just added is shown in the user list with both the Activated and Reset indications. This indicates that the user has been activated and that the user’s password should be reset.

  8. If you do not want the new user to be activated, click the Activated button to toggle its setting. See Activating or Deactivating a Local User for more information.
  9. Reset the user’s password. See Resetting a Local User’s Password.

    The new user cannot log in until his or her password is set.

Editing a Local User

Use this procedure to edit information for a local user.

  1. Select the Administration tab and click Users>User Management in the left-nav bar.

    A table displaying the list of users is displayed.

  2. Select the user you want to edit and click Edit.

    The Edit an Existing User dialog appears. See Table 2 for an explanation of the fields.

  3. Update the First name, Last name, Email, Language, and Role as needed.

    You cannot change the Login name.

  4. Check or uncheck the Activated check box to activate or deactivate the user.
  5. Click Update to save your changes.

    The dialog closes and the user is updated.

Deleting a Local User

Use this procedure to delete a user.

  1. Select the Administration tab and click Users>User Management in the left-nav bar.

    A table displaying the list of users is displayed.

  2. Select the user you want to delete and click Delete.

    A confirmation dialog appears.

  3. Click Delete to confirm.

    The deleted user is removed from the user list.

    Note

    If the deleted user is currently logged in, the deletion does not take effect until the user logs out.

Resetting a Local User’s Password

Use this procedure to reset a local user’s password. You cannot use this procedure to reset your own password (that is, the password of the current user). To reset your own password, see Changing Your (Local) User Password.

  1. Select the Administration tab and click Users>User Management in the left-nav bar.

    A table displaying the list of users is displayed.

  2. Set the Reset indication for the user whose password you want to reset if the Reset indication is not already displayed

    In order to reset a user’s password, the user must be displayed with a Reset indication.

    • For new users, the Reset indication is automatically displayed.

    • For existing users, select the user and click Reset to turn on the Reset indication.

  3. Select the user and click View.

    The User Details window appears.

  4. To change the password on behalf of the user, click Reset Password.

    The Reset Password page appears.

    • Enter the New password. The password is assessed with a Password strength indication.

      Note

      The password must be at least four characters long, but its assessed strength is not enforced.

    • Retype the new password in the New password confirmation box.

    • Click Validate new password. If the password and its confirmation do not match, re-enter the passwords.

    After the password is validated, you will see a “Your password has been reset. Please sign in.” message. This message is intended for the user when the user changes his or her own password. You can ignore this message if you are changing the password on behalf of the user. You remain signed in to your current user session.

  5. To let the user change his or her own password, click Copy to Clipboard.

    This copies the Reset Password link to the clipboard where you can paste it in an email to send to the user. The link is saved to the clipboard with proper formatting. When you paste the link, you must paste it with the formatting included. Do not paste the link as plain text.

    Click Close to close the User Details window.

    Note

    The user must change the password within 24 hours. If the password is not reset within a 24-hour period, the Reset Password link becomes invalid. Then, the administrator should delete and recreate the user account.

If you changed the password on behalf of the user, the user is now shown without the Reset indication. If you are letting the user change the password, the Reset indication continues to be shown until the user changes the password.

Activating or Deactivating a Local User

Use this procedure to activate or deactivate a user directly from the User Management page. When a user is activated, the user is allowed to log in to the proNX Optical Director. When a user is deactivated, the user is not allowed to log in to the proNX Optical Director.

  1. Select the Administration tab and click Users>User Management in the left-nav bar.

    A table displaying the list of users is displayed.

  2. Select the user that you want to activate or deactivate.

    If the user is currently activated, the user is shown with an Activated indication. If the user is currently deactivated, the user is shown with a Deactivated indication.

  3. Toggle the Activated or Deactivated indications as desired.Note

    If you are deactivating a user and the user is currently logged in, the deactivation does not take effect until the user logs out.

About the User Tracker Page

Note

This feature has been deprecated starting in release 18.4.

To access this page, select the Administration tab and click Users>User Tracker in the left-nav bar.

Note

You must have Administrator privileges to access the User Tracker page.

The User Tracker provides you a real-time view of what other users are actively doing. The User Tracker maintains no history and therefore the User Tracker is empty when you first access the page. As users navigate the proNX Optical Director UI while you remain on the User Tracker page, the User Tracker starts to display which pages the active users are currently loading. Only those users who are actively loading pages appear in the list. Users who are logged in but are not active do not appear in the list because the User Tracker has no way of knowing what page an inactive user is on.

Tasks You Can Perform

You can perform the following actions on this page:

  • View the list of active users currently logged in to the proNX Optical Director.

  • See which page each active user has most recently viewed in real time.

Field Descriptions

Table 3 explains the fields in the User Tracker page.

Table 3: Fields in the User Tracker Page

Field

Description

User

The login name of the user

IP Address

The IP address of the machine that the user has logged in from.

Current Page

The page that the user has most recently viewed.

Time

The time that the page was loaded.

Tracking Users in Real-Time

Use this procedure to track users in real-time.

  1. Select the Administration tab and click Users>User Tracker in the left-nav bar.

    An empty User Tracker page appears.

  2. Remain on this page and wait for active users to appear.

    This page is populated as active users navigate the proNX Optical Director UI. If you wait long enough, you will be able to see all the active users in the system. If a user logs out and closes his browser, the user is removed from the list.

    Note

    If you exit and reenter or refresh the User Tracker page, the User Tracker will be empty because the User Tracker does not maintain a history.