Use Reachability Test
You can refer to the following usage notes to get a better understanding of the features in the reachability test tool.
While this feature is generally intended to help troubleshoot device onboarding, you can use it any time to check device reachability.
The color coding for the test results is as follows:
Green = pass
Yellow = error (unable to test)
Red = fail
Any items with yellow or red status will include a message with more detail about the issue.
To access the tool:
Navigate to the Configuration > Sensor > Diagnostics page from the left navigation panel, and select the Reachability tab.
- In the Device Reachability tool, select the desired device from drop-down menu.
- Click the Test button.
- After a few moments, the test results appear.
The example above shows that the ping test and the SSH tests were successful.