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request support information
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Use this command when you contact JTAC about your component
problem. This command is the equivalent of using the following CLI
commands:
-
show version
-
show chassis firmware
-
show chassis hardware
-
show chassis environment
-
show interfaces extensive (for each configured
interface)
-
show configuration (excluding any SECRET-DATA)
-
show system virtual-memory
|
Displays information for all members of the Virtual Chassis
configuration.
|
Displays information for the specified member switch.
|
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request system partition hard-disk
|
Set up the hard disk for partitioning. After this command
is issued, the hard disk is partitioned the next time the system is
rebooted. When the hard disk is partitioned, the contents of /altroot and /altconfig are saved and restored. All other data on
the hard disk is at risk of being lost.
|
Partitions the hard disk on all members of the Virtual
Chassis configuration.
|
Partitions the hard disk on the specified member switch.
|
|
request system reboot
|
Reboot JUNOS for EX-series software after a software
upgrade and occasionally to recover from an error condition.
|
Reboots all members of the Virtual Chassis configuration.
|
Reboots the specified member switch.
|
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request system snapshot
|
Back up the currently running and active file system.
|
Backs up the file systems on all members of the Virtual
Chassis configuration.
|
Backs up the file system on the specified member switch.
|
|
request system storage cleanup
|
Free storage space on the switch by rotating log files
and proposing a list of files for deletion. User input is required
for file deletion.
|
Runs cleanup on all members of the Virtual Chassis configuration.
|
Runs cleanup on the specified member switch.
|
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show log user
|
Display users who are viewing the system log.
|
Displays information for all members of the Virtual Chassis
configuration.
|
Displays information for the specified member switch.
|
|
show system alarms
|
Display active system alarms.
|
Displays information for all members of the Virtual Chassis
configuration.
|
Displays information for the specified member switch.
|
|
show system audit
|
Display the state and checksum values for file systems.
|
Displays information for all members of the Virtual Chassis
configuration.
|
Displays information for the specified member switch.
|
|
show system boot-messages
|
Display initial messages generated by the system kernel
upon startup. These messages are the contents of /var/run/dmesg.boot.
|
Displays information for all members of the Virtual Chassis
configuration.
|
Displays information for the specified member switch.
|
|
show system core-dumps
|
Display a core file generated by an internal JUNOS process.
|
Displays information for all members of the Virtual Chassis
configuration.
|
Displays information for the specified member switch.
|
|
show system directory-usage
|
Display directory usage information.
|
Displays information for all members of the Virtual Chassis
configuration.
|
Displays information for the specified member switch.
|
|
show system reboot
|
Display pending system reboots or halts.
|
Displays information for all members of the Virtual Chassis
configuration.
|
Displays information for the specified member switch.
|
|
show system snapshot
|
Display information about the backup software that is
located in the /altroot and /altconfig file systems.
To back up software, use the request system snapshot command.
|
Displays information for all members of the Virtual Chassis
configuration.
|
Displays information for the specified member switch.
|
|
show system software
|
Display the JUNOS extensions loaded on your switch.
|
Displays information for all members of the Virtual Chassis
configuration.
|
Displays information for the specified member switch.
|
|
show system statistics
|
Display systemwide protocol-related statistics.
|
Displays information for all members of the Virtual Chassis
configuration.
|
Displays information for the specified member switch.
|
|
show system storage
|
Display statistics about the amount of free disk space
in the switch's file systems.
|
Displays information for all members of the Virtual Chassis
configuration.
|
Displays information for the specified member switch.
|
|
show system uptime
|
Display the current time and information about how long
the switch, the switch software, and any existing protocols have been
running
|
Displays information for all members of the Virtual Chassis
configuration.
|
Displays information for the specified member switch.
|
|
show system users
|
Show all users who are currently logged in.
|
Shows all users who are currently logged in to any members
of the Virtual Chassis configuration.
|
Shows all users who are currently logged in to the specified
member switch.
|
|
show system virtual-memory
|
Display the usage of JUNOS kernel memory, listed first
by size of allocation and then by type of usage. Use show system
virtual-memory for troubleshooting with JTAC.
|
Displays information for all members of the Virtual Chassis
configuration.
|
Displays information for the specified member switch.
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