Checklist for Verifying Juniper Networks Routers

Purpose

Table 17 provides links and commands for verifying Juniper Networks routers.

Action

Table 17: Checklist for Verifying Juniper Networks Routers

Tasks

Command or Action

Check Router Components
  1. Check the Router Component Status

show chassis craft-interface

show chassis craft-interface

show chassis environment component-name

show chassis component-name

  1. Gather Component Alarm Information

show chassis alarms

show log messages

show log chassisd

  1. Verify the Component Problem

Make sure that the component is well seated in its slot and connected to the router midplane.

Perform a swap test on the component with a problem.

  1. Fix the Problem

Take action and correct the problem. For example, replace a dirty air filter, clean a fiber-optic cable, connect the component securely to the midplane, or reset the component. Otherwise, escalate the alarm condition and contact JTAC. Do not straighten bent pins.

  1. Contact JTAC

request support information
request support information | save filename

  1. Return the Failed Component

show chassis hardware

Obtain a Return Material Authorization (RMA) number from JTAC. You can send e-mail to support@juniper.net or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (from outside the United States).