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Collect and Send Routing Engine Crash Data to JTAC



Description: If a Routing Engine kernel crash occurs on your router, collect the following data for JTAC evaluation and instruction.


To collect and send Routing Engine crash data to JTAC, follow these steps:

  1. List the Core Files

  2. Compress the vmcore File

  3. Log Software Version Information

  4. Open a Case with JTAC