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Requesting Technical Support

 

Technical product support is available through the Juniper Networks Technical Assistance Center (JTAC). If you are a customer with an active Juniper Care or Partner Support Services support contract, or are covered under warranty, and need post-sales technical support, you can access our tools and resources online or open a case with JTAC.

Self-Help Online Tools and Resources

For quick and easy problem resolution, Juniper Networks has designed an online self-service portal called the Customer Support Center (CSC) that provides you with the following features:

To verify service entitlement by product serial number, use our Serial Number Entitlement (SNE) Tool: https://entitlementsearch.juniper.net/entitlementsearch/

Creating a Service Request with JTAC

You can create a service request with JTAC on the Web or by telephone.

For international or direct-dial options in countries without toll-free numbers, see https://support.juniper.net/support/requesting-support/.

Revision History

26 March 2019—Revision 1, Junos OS for QFX5110 and QFX5200 switches, Release 15.1X53-D237

15 February 2019—Revision 2, Junos OS for QFX5110 and QFX5200 switches, Release 15.1X53-D236

14 February 2019—Revision 1, Junos OS for QFX5110 and QFX5200 switches, Release 15.1X53-D236

20 September 2018—Revision 1, Junos OS for QFX5110 and QFX5200 switches, Release 15.1X53-D235

29 August 2018—Revision 2, Junos OS for QFX5110 and QFX5200 switches, Release 15.1X53-D234—update to New and Chnaged Features and Known Behavior

7 August 2018—Revision 1, Junos OS for QFX5110 and QFX5200 switches, Release 15.1X53-D234

29 March 2018—Revision 1, Junos OS for QFX5110 and QFX5200 switches, Release 15.1X53-D233

6 October 2017—Revision 1, Junos OS for QFX5110 and QFX5200 switches, Release 15.1X53-D232

11 August 2017—Revision 2, Junos OS for QFX5110 and QFX5200 switches, Release 15.1X53-D231—update to Changes in Behavior and Syntax

12 July 2017—Revision 1, Junos OS for QFX5110 and QFX5200 switches, Release 15.1X53-D231

4 April 2017—Revision 1, Junos OS for QFX5110 and QFX5200 switches, Release 15.1X53-D230

13 January 2017—Revision 2, Junos OS for QFX5110 and QFX5200 switches, Release 15.1X53-D210–updates to New Features

6 January 2017—Revision 1, Junos OS for QFX5110 and QFX5200 switches, Release 15.1X53-D210

8 November 2016—Revision 4, Junos OS for QFX5200 switches, Release 15.1X53-D30–update to New Features

5 August 2016—Revision 3, Junos OS for QFX5200 switches, Release 15.1X53-D30

21 December 2015—Revision 2, Junos OS for QFX5200 switches, Release 15.1X53-D30–Added item to Known Issues.

11 December 2015—Revision 1, Junos OS for QFX5200 switches, Release 15.1X53-D30

Copyright © 2019 Juniper Networks, Inc. All rights reserved.

Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc. and/or its affiliates in the United States and other countries. All other trademarks may be property of their respective owners.

Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice.