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Viewing Service Orders


The following topic describes how you can view service orders.

Viewing Service Orders in a Table

To view and determine the status of service orders in a tabular form:

  1. In the Network Activate task pane, select Service Provisioning > Manage Service Orders.
  2. In the filter bar, click the table view icon.

    A table of service orders on the system appears in the main display area.

    Table 1 describes the fields in the service orders table.

    Table 1: Fields in the Service Orders Table




    Name of the service order assigned during service creation or edit.

    Order State

    Status of the service order:

    • Completed—Service order has been successfully deployed.

    • Deploy failed—Device is down or the Network Activate software was unable to push the service configuration to a device configured for the service.

    • In-progress—Network Activate software is in the process of deploying the service.

    • Requested—Service provisioner has created the service order, but has not yet attempted to deploy it or schedule it for deployment.

    • Scheduled—Service provisioner has scheduled the service order for deployment.

    • Invalid—Service order contains invalid data.


    Name of the enterprise customer who placed an order for the service.

    Service Type

    One of the following:

    • Point-to-Point Ethernet (LDP)

    • VPLS—Either a multipoint-to-multipoint service or a point-to-multipoint service


    Type of signaling:

    • BGP

    • LDP

    Created Date

    Date that the service provisioner created the request.

    Created By

    Screen name of the service provisioner who created the service order.

  3. To view details of a specific service order, double-click the table row that summarizes the service order.

    For a point-to-point service order, a graphical illustration of the service order appears. See Creating a Point-to-Point Service Order for information about interpreting this graphic.

    For a multipoint service order, a table of information about the service order appears. See Creating a Point-to-Multipoint VPLS Service Order for information about interpreting this graphic.