Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?


Viewing the Configuration of a Pending Service Order


You can view the configuration of a service order that is in the requested state, the scheduled state, the invalid state, or the failed deployment state.

To view the configuration of such service orders:

  1. In the Network Activate task pane, select Service Provisioning > Manage Service Orders. A list of service orders is displayed.
  2. Select a service order that is in either of the following states:
    • Requested

    • Invalid

    • Scheduled

    • Failed deployment


    The Order State column displays the state of the service order.

  3. Right-click the service order and select the View Pending Order Configuration. The Pending Order Configuration window is displayed. The configuration is displayed in xml format.

    The View Pending Order Configuration appears to be dimmed if the service order state is Completed.

  4. Select a device to view the configuration details. You can also view the template configuration if a template is attached to the service order.

Based on the application’s settings, the configuration is displayed in xml format or in set format. To view the configuration in set format:

  1. Select Platform > Administration > Applications > Network Activate.

  2. Right-click the Network Activate application and select Modify Application Settings. The Modify Network Activate Settings window is displayed.

  3. Select the show configuration in set format check box.