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Deleting Bulk Service Orders in Cross Provisioning Platform


Use the Service Orders landing page to select and delete multiple device configlet orders in bulk. You can select the number of services that a single page displays, by selecting one of the following values from the Show items drop-down list at the bottom of the page:

  • 10

  • 20

  • 40

  • 60

  • 80

  • 100

  • 200

To delete service orders of Cross Provisioning Platform in bulk:

  1. From the Cross Provisioning Platform task pane, select CPP > Service Orders.

    The Service Orders page that appears displays a list of existing service orders.

  2. Select the check boxes against the service orders that you want to delete.
  3. Right-click and select Delete Service Order or click the Delete Service Order icon on the grid tool bar.

    The Delete Service Orders page appears asking you to confirm the selection of the service orders to be deleted.


    When you select multiple service orders, the Delete Service Order option is enabled only if the order state of the selected service orders is either Failed_Deployed, Requested or Invalid.

    When the order state is Completed, the following points hold true:

    • You cannot delete a service order if its order state is Completed and the related service is listed on the Services landing page.

    • You cannot delete the first and the last service order created for a service if their order state is Completed and the related service is listed on the Services landing page.

    • The service orders that are in the Completed state for a service can be deleted only if the related service is not listed on the Services landing page.

    You can delete 25 service orders at a time. If the count exceeds 25, the following error message appears:

    Service orders cannot be deleted if the selected service order count is greater than 25.

  4. Click Delete to delete the selected service orders.

    The selected service orders are deleted and the landing grid is refreshed. For every service order that is deleted, a message is logged on the Audit Log page. To view the Audit Log page, select Network Management Platform > Audit Logs > Audit Log.