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Importing Event Profiles into Junos Space Service Now in XML Format


Junos Space Service Now provides the Import Event Profiles option in the Actions list of the Event Profiles page to import event profiles in the XML format to Service Now. You can import only one XML file at a time. To import multiple event profiles at the same time, include all the event profiles in the same XML file. Each event profile that is imported is listed on the Event Profiles page.

The following is a sample of the XML file containing event profiles for importing into Service Now:

To Import event profiles into Service Now in the XML format:

  1. On the Service Now navigation tree, select Administration > Event Profiles > Import Event Profiles.

    The Import Event Profiles page appears as shown in Figure 1.

    Figure 1: View Event Profiles Page
    View Event Profiles Page
  2. Click Browse to browse for the event profile file and click Upload.

    Service Now imports the event profile file and lists the imported event profiles on the Event Profiles page.