Junos Space Service Now User Roles
The Junos Space administrator creates users and assigns roles (permissions) that allow you to access and perform different tasks. You cannot view the tasks that you do not have access to. While Junos Space allows creating users with custom permissions, it also has a set of predefined user roles. These predefined roles cannot be modified or deleted. Table 1 lists the predefined roles available in Junos Space Service Now.
Table 1: Predefined Roles for the Service Now Application
Task Groups and Tasks
Service Now Admin
Service Now Read Only
Service Now Devices: Export event profiles, export devices, view exposure of devices to known events, and create on-demand device snapshots, export information about product health data and devices, download product health data files
Service Now Unrestricted User
Service Now Devices: Export devices, view exposure of devices to known events, create on-demand device snapshots, and export event profiles, export information about product health data and devices, download product health data files
To create and manage users, on the Junos Space Network Management Platform GUI, select Network Management Platform > Role Based Access Control > User Accounts. The User Accounts page lists the existing users. Use this page to create and assign roles to Service Now and Service Insight users.
For information about creating users, seeCreating User Accounts in Junos Space Network Management Platform in the Junos Space Network Management Platform User Guide available at https://www.juniper.net/documentation/en_US/release-independent/junos-space/index.html.