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Adding Devices to Junos Space Service Now

 

Junos Space Service Now adds devices discovered by Junos Space Network Management Platform automatically if the devices are discovered after Service Now is installed on Junos Space Platform. Howevere, if you discover devices after Service Now is installed, you have manually add the discovered devices to Service Now.

Service Now provides the Add Devices option in the Service Now Devices task of the Service Now navigation tree to add devices.

To add devices from the Junos Space platform to Service Now:

  1. From the Service Now navigation tree, select Administration > Service Now Devices > Add Devices.

    The Select Devices to Add to Service Now and Click Submit page displays the devices that are discovered by Junos Space Platform, but not added to Service Now.

    Figure 1: Select Devices to Add to Service Now and Click Submit Page
    Select Devices to Add to Service Now and Click Submit
Page
  2. Select the devices that you want to add.
  3. Click Submit.

    The Service Now Devices page appears and lists the devices added to Service Now..