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Flagging a Message to Users


You can flag an information message to a Junos Space user who you think needs to keep track of the information message or who needs to be notified when it is changed.

To flag an information message to a user:

  1. From the Junos Space Service Now navigation tree, select Service Central > Information > Messages.

    The Messages page appears.

  2. Select the information message that you want to flag to a user, and select Flag to Users from either the Actions list or the right-click menu.

    The Flag to Users dialog box lists the available users.

  3. Select one or more users who must be notified of the selected information message.

  4. Select the Email Message to Flagged Users check box to send an e-mail notification to all the flagged users of the message.

    This option is selected by default.

  5. Click Submit.

    Service Now notifies the specified users about the selected information message.