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Associating Devices with an Address Group From the Organizations Page


Using Service Now, you can associate devices to address groups from the Organizations page.

To associate a device to an address group from the Organizations page:

  1. From the Service Now navigation tree, select Administration > Organizations.

    The Organizations page appears.

  2. Select the address group that needs to be associated with a device, and select Associate Address Group from either the Actions list or the right-click menu.

    The Associate Devices to Address Group page appears.

    Figure 1: Associate Devices to Address Group Page
    Associate Devices
to Address Group Page
  3. Select the address group/Address group subtype [i.e. Location and Ship to Address] from the combo box and click Submit.

    All the selected devices are associated to the new address group/address subtype. This page lists the devices present under the selected organization. The Location and Ship-to Address fields show address group names if the devices already have an association present in the system