Associating Devices with an Address Group from the Service Now Devices Page
Using Service Now, you can associate devices to address groups from the Service Now Devices page.
To associate a device to an address group from Service Now Devices page.
- From the Service Now taskbar, select Administration > Service Now Devices. The Service Now Devices page appears.
- Select the device needs to be associated with an address
group, and select Associate Address Groups from either Actions or the right-click menu.
The Associate Devices to Address Group page appears. This page lists the devices present under this selected device group. The Location and Ship-to Address fields will show address group names if the devices already have an association present in the system.
- In the Location and Ship-to Address fields, select the location and ship-to address of the devices.
- Click Submit.
All the selected devices will get associated to the new address group and address type.