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Associating Devices with an Address Group from the Device Groups Page

 

Using Service Now, you can associate devices to address groups from the Device Groups page.

To associate a device to an address group from the Device Groups page:

  1. From the Service Now taskbar, select Administration > Device Groups. The Device Groups page appears.
  2. Select the device that needs to be associated with an address group, and select Associate Address Group from either Actions or the right-click menu.

    The Associate Devices to Address Group page appears. This page lists the devices present under this selected device group. The Location and Ship-to Address fields will show address group names if the devices already have an association present in the system. See Figure 1.

    Figure 1: Associate Devices to Address Group Page
    Associate Devices
to Address Group Page
  3. Select the devices in the device group to be associated with the address group.

    Selecting the check box to the left of Hostname selects all the devices.

  4. In the Location and Ship-to Address fields, select the location and ship-to address of the devices.
  5. Click Submit.

    All the selected devices will get associated to the new address group and address type.