Associating Devices with an Address Group from the Device Groups Page
Using Service Now, you can associate devices to address groups from the Device Groups page.
To associate a device to an address group from the Device Groups page:
- From the Service Now taskbar, select Administration > Device Groups. The Device Groups page appears.
- Select the device that needs to be associated with an
address group, and select Associate Address Group from
either Actions or the right-click menu.
The Associate Devices to Address Group page appears. This page lists the devices present under this selected device group. The Location and Ship-to Address fields will show address group names if the devices already have an association present in the system. See Figure 1.
- Select the devices in the device group to be associated
with the address group.
Selecting the check box to the left of Hostname selects all the devices.
- In the Location and Ship-to Address fields, select the location and ship-to address of the devices.
- Click Submit.
All the selected devices will get associated to the new address group and address type.