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Service Now Messages Overview


Service Now polls Juniper Support Systems (JSS) regularly for information messages such as notifications for JSS downtime and availability of new Service Now, Service Insight, or AI-Scripts releases for download. These information messages are displayed on the Service Now Messages page (Service Central > Information > Messages). Service Now allows you to assign the information message to a user for ownership and flag it to one or more users. This ensures that users are kept informed of changes made to information messages.

Associated Actions

You can perform the following actions related to messages: