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Get Request RMA Job Results

 

Use this API to retrieve results of Request Materials Authorization (RMA) jobs.

URI

http:// [host]/api/juniper/servicenow/device-management/devices/job-instances/[job-id]/ request-rma-job-results (HTTP method = GET)

URI Parameters

Parameter

Type

Required

Description

job-id

Integer

Yes

ID of the request RMA job

Consumes

None

Produces

None

Response Elements

Element

Type

Description

uri

String

URI of the collection of request RMA job results

total

Integer

Number of results present in the collection

jobResult

jobResulttring

A request RMA job result

serviceNowDeviceID

Integer

ID of the Service Now device for which RMA was requested

deviceHostName

String

Hostname of the device

profileName

String

Name of the event profile installed on the device

caseCCList

caseCCList

Collection of e-mail IDs of users who should be notified about the RMA incident

email

String

E-mail ID of a userS

synopsis

String

Synopsis of the request RMA job

problemDescription

String

Description of the request RMA job

jobStatus

Enum

Status of the request RMA job

The possible values are:

  • Success

  • Failed

  • Inprogress

  • Not started

selectedDeviceComponents

String

Components of the device for which RMA is requested

addressGroupId

String

ID of the address group to which the RMA is addressed

createCase

Boolean

Flag to indicate whether or not the request RMA incident is submitted to JSS for creating a case

Possible values:

  • true—The request RMA incident is submitted for creating a case

  • false—The request RMA incident is not submitted for creating a case

collectLogFiles

Boolean

Flag to indicate whether or not log files should be collected for this request RMA incident

Possible values:

  • true—Log files are collected for the request RMA incident

  • false—Log files are not collected for the request RMA incident

verifyCPUUsage

Boolean

Flag to indicate whether or not usage of device CPU must be verified while generating this request RMA incident

Possible values:

  • true—CPU usage is verified

  • false—CPU usage is not verified

Sample Output

Sample XML Output

Sample JSON Output