Help us improve your experience.

Let us know what you think.

Do you have time for a two-minute survey?

 

Close an End-Customer Case

 

Use this API to close an end-customer case.

URI

https://[host]/api/juniper/servicenow/incident-management/incidents/{id}/cases/{id}/ closeEndCustomerCase (HTTP method = PUT)

URI Parameters

Parameter

Type

Required

Description

id

Integer

Yes

ID of the incident associated with the end-customer case to be closed

id

Integer

Yes

ID of the end-customer case

Consumes

None

Produces

  • application/vnd.juniper.servicenow.incident-management.servicenowmsg+xml;version=1

  • application/vnd.juniper.servicenow.incident-management.servicenowmsg+json;version=1

Response Elements

Element

Type

Description

msg

String

Status message of the close end-customer case job

Sample Output

Sample XML Output

Sample JSON Output