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Managing PBN Reports

 

Service Insight PBN Reports Overview

The PBN Reports page (Insight Central > PBN Reports) displays the PBN reports that you generate as shown in Figure 144. Using this page, you can export the existing PBN reports to an Excel file, regenerate them to get the latest information, and delete them from the Service Insight database. To filter the devices that have PBN data, double-click a PBN report to display its detailed summary view, and click the link at the bottom of the displayed dialog box. See Figure 144.

Figure 144: PBN Reports page
 PBN Reports page

Table 43 describes the fields on the PBN Reports page and the PBN Report Detail dialog box.

Table 43: PBN Reports Page and PBN Report Detail Dialog Box Fields Description

Field

Description

Name

Name of the PBN report

Date Created

Date and time when the PBN report was created

Last Ran On

Date and time when the PBN report was last run

PBNs Issued From

Date selected in the report from when PBNs were issued

PBNs Issued till

Date selected in the report till when PBNs were issued

Created By

Name of the user who created the PBN report

Devices Selected

Number of devices that were selected to generate the PBN report

Devices Matching PBNs

Devices for which the PBNs are applicable

Associated Actions

You can perform the following actions related to the PBN Reports:

Exporting PBN Reports

Junos Space Service Insight provides the Export PBN Report option in the Actions list of the PBN Reports page to export the information in a PBN report to an Excel file.

The PBN report includes information such as the Device Name, Device Serial Number, Product, Junos Version, Device Group, Connected Member, Organization, PBN Title, Juniper ID, PBN Description, PBN Customer Impact, PBN Work Around, PBN URL.

To export PBN reports:

  1. From the Service Insight navigation tree, select Insight Central > PBN Reports.

    The PBN Reports page appears.
  2. Select the report that you want to export to an Excel file.
  3. Select Export PBN Reports from either the Actions list or the right-click menu.

    The Export PBN Report dialog box appears.
  4. Click the Click here to download PBN reports link and save the file to your local file system.

Deleting PBN Reports

Junos Space Service Insight provides the delete option in the Actions list of the PBN Reports page to delete multiple PBN reports from the PBN Reports page. Deleted PBN reports cannot be recovered.

To delete PBN reports:

  1. From the Service Insight navigation tree, select Insight Central > PBN Reports.

    The PBN reports are displayed.
  2. Select one or more PBN reports that you want to delete.
  3. Select Delete from the Action list or the right-click menu.

    The Delete PBN Reports dialog box displays the names of the selected PBN reports.
  4. Click Delete.

    Service Insight deletes selected PBN reports from the database and removes it from the the PBN Reports page.

Regenerating PBN Reports

Junos Space Service Insight provides the Regenerate PBN Reports option on the Actions list to regenerate reports on proactive bug notifications (PBNs) to get information about devices impacted by latest PBNs issued by Juniper Support Systems (JSS). Service Insight provides the Generate PBN Reports action on the Exposure Analyzer page to generate PBN reports.

Starting in Service Insight Release 15.1R1, you can generate and regenerate PBN reports based on PBN issue date. Service Insight provides the Start Date and time and End Date and time options on the Generate PBN Reports and Regenerate PBN Reports pages to define the PBN issue date for which you want to generate a PBN report.

Starting in Service Insight Release 16.1R1, the Generate PBN Reports and Generate EOL Reports page provide the Organization and Device Group drop-down list to select the organization and device group for which a PBN or EOL report is to be generated.

To regenerate PBN reports:

  1. From the Service Insight navigation tree, select Insight Central > PBN Reports.

    PBN reports are displayed.

  2. Select the PBN report that you want to regenerate.
  3. From the Actions list, select Regenerate PBN Reports. Alternatively, right-click the PBN report and select Regenerate PBN Reports.

    The Regenerate PBN Report dialog box displays the name of the PBN report, the device for which the PBN report is to be regenerated, and the e-mail addresses to which notification is sent when the PBN report is generated or regenerated. Figure 145 displays the Regenerate PBN Report dialog box..

    Figure 145: Regenerate PBN Report Dialog Box
    Regenerate PBN Report Dialog
Box
  4. (Optional) To add or delete users who must receive e-mail notifications when the PBN report is regenerated, use the Add Email and Delete buttons respectively.
  5. (Optional) Under the PBN issue date option, select values for Start Data and time and End Date and time to generate a report of the devices affected by PBNs issued during the selected time period. Note

    • If a Start Date and time and End Date and time are not specified, managed devices in your network affected by all the PBNs issued by Juniper Support Systems (JSS) since the inception of JSS are reported.

    • If you select only the start date and time, the devices in your network affected by all the PBNs issued from the selected Start Date and time till you generate the report are included in the report.

    • If you select only the End Date and time, the devices in your network affected by all the PBNs issued by JSS since its inception and till the selected end date and time are included in the report.

  6. (Optional) To schedule a time for regenerating the report, select the Schedule at a later time check box and specify the date and time when you want the PBN report to be regenerated.
  7. Click Submit.

    The Job Information dialog box displays a Job ID link. Click this link to view the status of the job on the Manage Jobs page.
Release History Table
Release
Description
Starting in Service Insight Release 16.1R1, the Generate PBN Reports and Generate EOL Reports page provide the Organization and Device Group drop-down list to select the organization and device group for which a PBN or EOL report is to be generated.
Starting in Service Insight Release 15.1R1, you can generate and regenerate PBN reports based on PBN issue date. Service Insight provides the Start Date and time and End Date and time options on the Generate PBN Reports and Regenerate PBN Reports pages to define the PBN issue date for which you want to generate a PBN report.