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Managing EOL Reports

 

Managing EOL Reports

Service Insight EOL Reports Overview

The EOL Reports page (Insight Central > EOL Reports) displays the End of Life (EOL) reports that you generate by using the Generate EOL Report action on the Exposure Analyzer page. Figure 142 shows the EOL Reports page.

Figure 142: EOL Reports Page View
EOL Reports Page View

To view an EOL report, double-click a report. The EOL Report Details page appears.

Table 42 describes the fields on the EOL Reports page and the EOL Report Detail dialog box.

Table 42: EOL Reports Page and EOL Report Detail Dialog Box Fields Description

Field

Description

Name

Name of the EOL report.

Date created

Date and time when the EOL report was created.

Last Ran On

Date and time when the EOL report was last regenerated.

Created by

Name of the user who created the EOL report.

Devices selected

Number of devices that were selected to generate the EOL report.

Clicking the number takes you to the Exposure Analyzer page which displays only the devices with EOL parts.

Devices with EOL parts

Number of devices with parts for which end-of-life is announced or is in the process of being announced.

The EOL date of a part specifies the date when Juniper Networks announced the end-of-life of the part.

End of Life Announce parts

Number of parts in the devices in the EOL report for which EOL dates are announced.

End of Sale parts

Number of parts in the devices in the EOL report for which the end of sale date has exceeded. Juniper Networks or a Juniper Networks partner does not sell these parts after the end of sale date.

The end of sale date of a part specifies the last day to buy a product, order a new service contract, or add the part to an existing support contract. After the end of sale date, parts and services are removed from price lists.

Last Hardware Engineering Support parts

Number of parts in the devices in the EOL report for which hardware is no longer available for order or RMA.

The last hardware engineering support date for a part specifies the last day the hardware engineering in Juniper Networks will support the part.

Last Software Engineering Support parts

Number of parts in the devices in the EOL report for which software or firmware is no longer available from Juniper Networks.

The last software engineering support date of a part specifies the last date till which new (that is, non-maintenance) software releases will support the product. After this date, new software releases will not support the product. Maintenance releases of the major software releases issued prior to this date will support the product within the current software EOL guidelines.

End of Service parts

Number of parts in the devices in the EOL report for which end of service date is exceeded.

The end of service date of a part specifies the last date to receive contracted service (including hardware and software bug fixes, and logistics replacement or repair services) for the part.

Associated Actions

You can perform the following actions related to EOL Reports:

Exporting EOL Reports

Junos Space Service Insight provides the Export EOL Reports option in the Actions list on the EOL Reports page to export an EOL report to an Excel file.Service Insight exports the following information:

  • Product: The device with parts for which EOL is announced

  • Serial#: Serial number of the device chassis. with parts for which EOL is announced

  • Device: The host name of the device

  • PSN#: The product specification notification for the part

  • EOL Model#: The model number of the part for which EOL is announced

  • Top Level Assembly#: The top level assembly part number of the part for which EOL is announced

  • Circuit Assembly Part#: The circuit assembly part number of the part for which EOL is announced

  • EOL Announce Date: The date when Juniper Networks announced the end of life of a product

  • Announcement Type: Indicates if the device component is end of sale, end of life, or if the component is RoHS compliant and available restrictedly.

  • End of Sale Date: Specifies the last day to buy a product, order a new service contract, or add the part to an existing support contract.

    After the end of sale date, parts and services are removed from price lists.

  • Last Software Engineering Date: Specifies the last date till which new (that is, non-maintenance) software releases will support the product

    After this date, new software releases will not support the product. Maintenance releases of the major software releases issued prior to this date will support the product within the current software EOL guidelines.

  • Last Hardware Engineering Date: Specifies the last day the hardware engineering in Juniper Networks will support the part

  • End of Service Date: Specifies the last date to receive contracted service (including hardware and software bug fixes, and logistics replacement or repair services) for the part

  • Replacement#: The model number of the part with which the EOL part existing in the device can be replaced

  • Quantity: The number of units to be replaced

  • Replacement Model Description: The description of the component that can replace the outdated part in the product

  • RoHS Compliance: Indicates if the part is RoHS compliant or not

Note

Starting Service Insight Release 17.1R1, AnnouncementType, Replacement Model Description, and RoHS Compliance columns are added to the EOL report.

To export EOL reports:

  1. From the Service Insight navigation tree, select Insight Central > EOL Reports.

    The EOL Reports page appears.
  2. Select the report that you want to export to an Excel file.
  3. Select Export EOL Reports from either the Actions list or the righ-click menu.

    The Export EOL Report dialog box appears.
  4. Click the Click here to download EOL reports link and save the file to your local file system.

Deleting EOL Reports

Junos Space Service Insight provides the Delete action in the Actions list on the EOL Reports page. You can delete multiple EOL reports from the EOL Reports page. Deleted EOL reports cannot be recovered.

To delete EOL reports:

  1. From the Service Insight navigation tree, select Insight Central > EOL Reports.

    The EOL reports are displayed.
  2. Select one or more EOL reports that you want to delete.
  3. Select Delete either from the Actions list or the right-click menu.

    The Delete EOL Reports dialog box appears and displays the names of the selected EOL reports.
  4. Click Delete.

    Service Insight deletes the selected EOL reports from the database and removes them from the EOL Reports page.

Regenerating EOL Reports

Junos Space Service Insight provides the Regenerate EOL Reports option in the Actions list on the EOL Reports page. You can regenerate an EOL report to get the latest EOL information.

To regenerate EOL reports:

  1. From the Service Insight navigation tree, select Insight Central > EOL Reports.

    The EOL Reports page is displayed.
  2. Select the EOL report that you want to regenerate.
  3. Select Regenerate EOL Reports from either the Actions list or the right-click menu.

    The Regenerate EOL Report dialog box displays the name of the EOL report, the device name with which the EOL report is associated, and the e-mail addresses specified. See Figure 143.
    Figure 143: Regenerate EOL Report Dialog Box
    Regenerate EOL Report
Dialog Box
  4. (Optional) To modify the list of e-mail addresses of users to whom the EOL report must be sent, use the Add Email and Delete buttons.
  5. (Optional) To schedule a time for regenerating the report, select the Schedule at a later time check box and specify the date and time when you want the EOL report to be regenerated.
  6. Click Submit.

    The Job Information dialog box displays a Job ID link. Click this link to view the status of this action on the Jobs page.
Release History Table
Release
Description
Starting Service Insight Release 17.1R1, AnnouncementType, Replacement Model Description, and RoHS Compliance columns are added to the EOL report