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Deleting BIOS Validation Incidents

 

You can delete results of BIOS validations when you no longer need them. Junos Space Service Now does not let you delete a BIOS validation incident if the status of BIOS validation is Pending Case Creation or Case Created. However, on a Service Now end customer, BIOS validations can be deleted irrespective of its status.

To delete BIOS validation results:

  1. From the Service Now navigation tree, select Service Central > Device Analysis > BIOS Validations.

    The BIOS Validations page appears.

  2. Select one or more BIOS validation incidents to be deleted.
  3. From the Actions list, select Delete BIOS Validations. Alternatively, right-click the device and select Delete BIOS Validations.

    The Delete BIOS Validations dialog box appears.

  4. Click Delete to delete the BIOS validation incident or Cancel to cancel the deletion.

    If you click Delete, Service Now deletes the BIOS validation incidents and removes them from the BIOS Validations page.