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Service Now Getting Started Assistant Usage Overview

 

The Getting Started assistant is a section in the Junos Space help that guides you through the tasks that you can perform as part of the initial setup for every Junos Space application. It appears when you log in to Junos Space and the Show Getting Started on Startup check box is selected.

To use the Service Now Getting Started assistant, navigate to Junos Space Service Now, click the Help icon, expand the Getting Started assistant, and click the Initial Setup link. The Getting Started assistant displays five required steps and one optional step.

Every step in the Getting Started assistant contains a task link, and alongside the task links are help icons that provide information about the individual tasks. To execute the steps, click the task links of every step. The inventory page displays the page where you can execute the tasks.

By default, the Getting Started assistant guides you through the steps required to set up Service Now in Direct mode.

The Getting Started Assistant provides the following steps to start working with Service Now:

  1. Review Global Settings.

    See Configuring Global Settings.

  2. Create an Organization.

    See Adding an Organization to Service Now.

  3. Add Devices to Junos Space.

    See the Discovering Devices section of the Workspaces Feature Guide.

  4. Create a Device Group.

    See Creating a Device Group .

  5. Install Scripts using Service Now Devices.

    See Installing an Event Profile on a Device by Using Service Now.

The following step is optional: