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Service Now Administration Workspace Overview


Junos Space Service Now Administration workspace allows you to perform all administrative tasks such as configuring the operating mode of Service Now, adding devices discovered by Junos Space Network Management Platform, installing AI-Scripts on devices, configuring SNMP destinations for sending notifications, establishing connection with Juniper Support Systems, and so on. Only a user with Service Now Admin privileges can perform the tasks in the Administration workspace.

Administrative tasks that you can perform depend on the mode in which you configure Service Now to operate. See Service Now Modes for details.

The Administrative workspace dashboard graphically displays the number of devices in a device group and devices that are not sending snapshots.

You can perform the following tasks from the Administration workspace:

The Administration workspace enables you to perform the following tasks: