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Installing the SSL Certificate on a Service Now End Customer


To install the SSL certificate obtained from Service Now partner on a Service Now end customer:

  1. From the Service Now navigation tree, select Administration > Global Settings > Partner Certificate Configuration.

    The Partner Certificate Configuration page appears. This page displays the certificates currently used by Service Now end customer. If the Service Now end customer does not have any certificate, this page displays the option to upload a certificate.

  2. Click Browse to navigate and locate the certificate in your file system and then and then click Upload.

    The Service Now GUI displays the option to browse and upload the certificate.

  3. Click Upload.

    The certificate is uploaded and displayed in the Partner Certificate Configuration page.

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