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Modifying a Product Health Data Collection Configuration

 

The parameters of a PHDC configuration that you can modify depend on the state of the PHDC configuration. You cannot modify the name of a PHDC configuration.

You can modify the following parameters of a PHDC configuration:

  • Devices assigned to PHDC

    Devices can be assigned and deleted from a PHDC configuration if the PHDC configuration status is not Aborted.

    When you assign a device to a PHDC configuration in the Running state, product health data (PHD) is collected from the device for the number of days that are remaining in the configuration. For example, if you assign a device to a PHDC configuration, that is, in running state and configured to run for 10 days, on the fourth day of PHD collection, PHD is collected from the device for the remaining six days.

  • Collection period

    PHD collection period can be changed if the PHDC configuration status is not Aborted.

    To extend the number of days of PHD collection, the number of days to be extended should be added to the collection period currently configured. For example, to extend PHD collection period of 30 days by ten days, enter 40 (30 + 10) for the Collection period.

    To reduce the number of days of PHD collection, the number of days to be reduced should be removed from the collection period currently configured. For example, to reduce the collection period by 10 days, enter 20 (30 - 10) as the Collection period. If you are modifying the collection period 20 days after the PHD collection started (say on the 22nd day or 23rd day, the PHD collection is stopped on the devices.

  • Upload Product Health Data Files to Juniper

    The option to upload PHD files to JSS can be changed only when the status of a PHDC configuration is Scheduled.

  • Delete PHD files after upload

    The option to delete PHD files from Service Now after upload to JSS can be changed only when the status of a PHDC configuration is Scheduled.

  • Mask IP address before uploading PHD files

    The option to mask IP address in the PHD files before uploading the files to JSS can be changed only when the status of a PHDC configuration is Scheduled.

To modify a PHDC configuration:

  1. From the Service Now navigation tree, select Administration > Product Health Data Collection.

    The Product Health Data Collection page appears.

  2. On the Product Health Data Collection page, select the PHDC configuration that you want to modify.
  3. From the Actions list, select Modify Product Health Data Collection group. Alternatively, right-click the PHDC configuration and select Modify Product Health Data Collection .

    The Modify Product Health Data Collection page appears as shown in Figure 1.

    Figure 1: Modify Product Health Data Collection Page
    Modify Product Health Data Collection
Page
  4. (Optional) Click the Show Selected Devices link to view the devices included in the PHDC configuration.
  5. Add or remove one or more devices from the PHDC configuration by selecting or clearing the check boxes provided next to the devices.
  6. Click Next.

    Service now displays the Modify Product Health Data Collection page.

    Figure 2: Modify Product Health Data Collection Parameters
    Modify Product Health Data Collection Parameters

  7. Modify Collection Period (days).

    The PHD Collection Period can vary from 1 to 90 days.

  8. If the PHDC configuration is in Scheduled state, you can modify the following parameters:
    • Upload Product Health Data files to Juniper

    • Delete Product Health Data files after upload

    • Mask IP addresses before uploading Product Health Data files

  9. Click Submit.

    Service Now displays a message indicating the PHDC configuration is successfully modified..