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Restoring the Default Directive File

 

Junos Space Service Now provides the Restore option to replace an updated or modified directive file with the default directive file shipped with Service Now.

To restore the default directive file shipped with Service Now:

  1. From the Service Now navigation tree, select Administration > Global Settings > Directive File.

    The Directive File page appears.

  2. Click the View/Modify link in the Modify column.

    The Directive File dialog box appears.

  3. Click the Restore to Default button.

    Service now restores the current file with the default directive file.